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“Aesthetically pleasing”
Review of The Island Cafe

The Island Cafe
Ranked #54 of 186 Restaurants in Knysna
Cuisines: International
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Restaurant details
Good for: View
Dining options: Reservations
Description: This 90 seat restaurant at The Turbine Hotel creates a totally unique environment for all meals. Tables overlook the canal, pool deck or are nestled between the original refurbished turbines. Warm open fireplaces and majestic sliding glass doors allow us to maximize and match the ambiance and weather conditions. The Island Café has won the prestigious 2011/12 Diners Club Platinum Awards.Open daily for Breakfast, Lunch & Dinner
Reviewed 12 April 2017

Great setting, with good coffee. Comfortable, warm environment that gives a feeling of holiday. Beautiful décor and affordable selection of eats. Would have love to try the Butternut Cheesecake though!

    • Value
    • Service
Thank _sadesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (135)
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14 - 18 of 135 reviews

Reviewed 23 March 2017 via mobile

I had a fantastic experience at The Island Cafe, our waitress Vivian was excellent and very attentive.
The atmosphere was superb, the ambiance created by the old turbine machinery still on the restaurant floor is one of nostalgia and wonder.
The deco is truly fabulous, little details and attention paid to the chairs all being different is an example of the effort that has gone in to the look and feel of this restaurant.
The food was outstanding and fresh. Had a prawn starter that was on point and had so much flavor, followed by a slow roasted lamb shank in the truest of forms and tradition.
Their plates are presented in a professional way and the flavor is so well balanced in everything.

This restaurant is tops well done.

Thank Superbazzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017 via mobile

Our waitress was terrible . Got the order wrong and had zero personality. Very disappointing. The floors were also grubby and empty tables hadn't been cleared.

1  Thank Matthew Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, General Manager at The Island Cafe, responded to this reviewResponded 1 March 2017

Dear Matthew

I am very disappointed that our waitress was terrible, got your order wrong and had zero personality. This must have been her "off" day. We apologise for the inconvenience caused, this is not the norm. I have addressed the clearing of tables and general cleanliness during service.

Yours in Hospitality,
Chris

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Reviewed 23 February 2017

Admittedly, we were a large group (10) and hadn't booked but they weren't busy. They clearly attend to hotel guests long before any attention is placed on outside eaters. Took forever for a table - we started moving tables and chairs around ourselves! However, food was good when it arrived - eventually. Even the coffee took forever. Plenty of other places in Knysna for a better breakfast.

    • Value
    • Service
    • Food
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, General Manager at The Island Cafe, responded to this reviewResponded 1 March 2017

Dear James

Thank you for your feedback. We have no excuse for not attending to you attentively and with helping hands. There is no excuse for the lack of management presence and sense of urgency. I have addressed this with the team and assure you of our best intentions.

Yours in hospitality,
Chris

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Reviewed 6 February 2017 via mobile

This charming restaurant is close to our accommodation on Thesen Island. We sat outside and enjoyed a decent cup of coffee in front of one of the canals. The service was quick and efficient. My salmon and rocket open omelette was delicious. The breakfast voucher from our hotel was for ZAR 90 each and more than met our meal and coffee. My husband's eggs benedict were also excellent.

Thank Carla_Harare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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