I think people have the wrong impression before they arrive at this game reserve. It is as it describes itself a private game reserve and not a zoo or a national park.
We really enjoyed our two night stay and I believe what made the difference was that we took advantage of 2 private tours with our fantastic guide Jani (not sure how it is spelt) We also went on the quad bike safari which was so much fun.
We saw 4 of the big five and many other animals too.
The buffet food selection is more than adequate for the price and the premium cottage we stayed in was cool.
The spa was very clean and empty at this time of year probably as it was a little cold.
In conclusion one needs to understand the concept of this place and then you will fully appreciate what they are offering. It is a great way of all but guaranteeing that you see the big five. More