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“Disgusting! Pathetic! Highway Robbery!”
Review of Bloemendal

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Reviewed 7 November 2014

We dined in the restaurant for lunch on the 2nd November 2014 to celebrate my Mom’s 83rd birthday (28 guests in total) – this is my second large booking with yourselves, the first was to celebrate my 50th birthday a few years back
(60 guests in total). The booking for my Mom’s birthday was made approx a month back.
We arrived at the restaurant just on 12 noon, we had requested for you not to set up our tables as we prefered to supply our own décor – this was so.
The Manageress on duty was Taylor Anne Parker, my wife was assisted by a tall european chap to set up the tables etc. First complaint – he was rude, sullen and just not interested in assisting or been helpful.. we move on.

Starters were served:
Disgusting and unappealing

Main course;
No Cauliflower cheese
No roast potatoes – only served later after complaints and meal
No sweet potato
Tough lamb something unidentifible in a thick gravy gel – gravy?
Fish arrived way after the main meals were presented
Flies buzzing around around the potjie pots
Chicken potjie consisted of bones
Vegetables consisted of mixed veg served straight from a freezer bag
Deserts consisted of Jelly & Sorbet – childrens party??

Health & Safety issues
Unbrellas left lying across the sliding door exit where anyone could have tripped over them, which someone did.
Need reflective tape or barrier by the very deep step outside. I’m sure people have tripped on the step especially at night.

In summary:
When we were setting up the tables it was mentioned that the tray of cutlery was running low and the answer from “Mr Surly” was that he was ‘aware of that’ in a not very friendly tone.
When he was clearing the plates my sister offered him a plate he could not reach – which he ignored. My sister said as he walked away ‘you are a rude man’ which he must have heard as he turned around to take it without a word.
On another note, my sister bought a drink for R22.00 which was put on a tab, when she came to pay Taylor told her she didn’t have any change for R50.00 and would she not like to buy another drink for R22.00 and that would even it out. R22.00 plus R22.00 equals R44.00 and not R50.00 but for the sake of peace we let it go.
Compliments go the chap minding the bar, always trying to please in vain of having no cash float.
Waiter was very rude and surly right from the start – plates were piled on table before cleared.
In closure, never once were we asked if we were satisfied with service or food – I had the impression that staff were laid back and disinterested, no smiles, no friendly greetings.
I wonder if the staff believe the Bloemendal is on the brink of closing and this is the reason for their lack of interest…. I wonder.
Very sad to see a great place gone down…..

3  Thank Keith116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (26)
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6 - 10 of 26 reviews

Reviewed 29 September 2014

Great view but never again. It used to be a good restaurant 10 years ago. The service was worst ever. We were told 12h00 for 12h30 Sunday lunch. Starters were served 13h00. Mains at 14h00. Desert at 15h00 after many complaints. Food was nothing special & 10% service fee was added insult to injury. The church congregation 10h00 using the place, bring their own tea & eats. Value for money 3/10.

1  Thank tracyhunt2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014 via mobile

Food is edible but nothing special, everything on offer has been done better somewhere else. Brilliant views but for the price not worth it. There was a fireplace but they decided not to light it which left the place really cold. Plates had some residue that looked suspiciously like dust. The food on offer for the buffet was not the full menu advertised. Coffee was terrible and towards the end of the evening we spotted a cat wandering out of the kitchen. I may be an animal lover but prefer to keep pets out of the cooking vicinity. My suggestion is the money would be better spent somewhere else.

Thank Cybersurfer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

Unenthusiastic staff at reception and poor quality food, badly prepared. Over cooked dry tough meat. One unimaginative green salad and the rest are starches which make up the starters. Stews with more bone than meat and very poor selection of desserts. All this for the astronomical price of R295. The only redeeming feature is the location.

Thank Aeraille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 April 2014

On Wednesday, 9 April 2014, we took friends of ours for dinner at Bloemendal Restaurant. What an utter disappointment. There was nobody to meet as a the door and we had to ask a passing waiter for assistance. The dinning area was hazy from the spitbraai smoke and a cat was patrolling the dinning area looking for scraps. When our waiter eventually attended to us he had no clue as to the wine selection. Our first three choices was out of stock and our fourth choice was limited to 1 bottle as there was no more stock. The selection is very limited and over priced. The meat dishes was mediocre at best although some were actually very good. The salads was a complete disaster. Opening a tin of baked beans and pouring it on a serving dish does not qualify as a salad. The pasta salad was made with budget brand pasta and had no taste. At the end of the meal we had a service charge of R230 added to the bill for 4 people and the waiter added and additional R169.96 gratuity. If the waiter's service was worth a gratuity it would have been 25% of that amount at most. The evening was a huge disappointment and we would not recommend the restaurant to anyone.

Thank NevilleViz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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