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“Very Disappointing first and last visit”

Gibson's Gourmet Burgers & Ribs
Ranked #87 of 1,288 Restaurants in Cape Town Central
Certificate of Excellence
Price range: US$ 6 - US$ 12
Cuisines: American
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Restaurant details
Dining options: Lunch, After-hours, Breakfast, Dinner, Reservations
Description: After 2 years of perfecting the perfect burger, we have a range of Gourmet Burgers as well as amazing succulent fall-off-the-bone ribs (pork, beef & lamb). We have just launched another 17 shakes to our already 40 Gourmet Shake range, which include Chocolate Brownie shake, Cheesecake shake as well as a huge flavour of fruit shakes (Blueberry, Summerburst & Black Cherry to name a few) and now also Gingerbread, Malva&Custard and Orange Blossom
Reviewed 6 April 2018

Was really disappointed with the burgers, not up to expectations at all. The sliders were burnt, hard and dry, but the second attempt was better. Not overcooked the second time but bland and underwhelming. The chicken burger was also dry and crispy but my young guest was too hungry to send it back. The vegetarian burger was also dry and bland, but my daughter said that's what she expected. Service was ok. Not great but not bad. Overall not an experience I will repeat nor recommend. Much better, cheaper burgers to be had elsewhere!

    • Value
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    • Food
Thank TessafromCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this reviewResponded 8 April 2018

Dear Tessa. Tha k you for brining this to our attention. My sincerest apologies. This is most definitely not our standard at Gibson's. Please email me a copy of your bill (support@slickrestaurants.com), or if you do not have it handy, the time and date of your dining occasion so I can investigate this. Kind Regards Andrew

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64 - 68 of 958 reviews

Reviewed 5 April 2018 via mobile

My husband & I had just returned to SA to see family & picked Gibson’s because they also sold Flying Fish our favourite flavoured beer (not available in the UK ). Well that was the absolute best meal we had the entire 3 weeks we were home. The BEST peppered fillet I have ever had in my entire life & I have eaten loads of steak in my life! The staff were very attentive as well. I would love to be there right now. Amazing amazing amazing ❤️ wish I had space to try one of the hundreds of milkshakes on offer too!

Thank jillw328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this reviewResponded 20 April 2018

Dear Jill, wow, thank you so very much. What a lovely review to read. We really appreciate it and we look forward to you and family joining us on your next visit. Regards, Andrew

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Reviewed 4 April 2018

Had lunch at this place nothing fancy just a burger and shake joint. The burgers are very big, juicy and tasty. The prices are right and so was the service. A nice clean place to take in lunch and chill.

    • Value
    • Service
    • Food
Thank mslovetotravel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this reviewResponded 20 April 2018

Dear MS, thank you for the review. We appreciate it and we look forward to having you dine with us again soon. Kind Regards, Andrew

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Reviewed 29 March 2018

The selection of gourmet burgers, burgers and sliders are fantastic in terms of variety and taste. I still rate this as the best burger experience in Cape Town. Great location and friendly staff. On the pricey side for a burger, but worth it.

Thank 445tracya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this reviewResponded 3 April 2018

Dear Tracy, thank you for the post on Trip Advisor. We appreciate it and we look forward to having you choose us again when you are next in the V&A Waterfront. Regards, Andrew

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Reviewed 21 March 2018 via mobile

Our 1st night in Cape Town and used Tripadvisor for somewhere to eat. It recommended here.
We were not disappointed Steak and Lamb Ribs were very tasty succulent and very well cooked. Attentive staff and a view over the harbour. Lovely evening

1  Thank FireTim44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this reviewResponded 27 March 2018

Dear Tim, thank you for the review. We appreciate it very much and look forward to your next visit to us in the the V&A Waterfront. Regards, Andrew

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