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All reviewssignal restaurantbascule barwhiskey barwelcome hometable mountaincomplimentary car servicedressing areachauffeur serviceoverlooking the marinabeautiful hotelour honeymoonevery member of staffluxury roomperfect locationrooms are spaciousbottle of champagnefive star hotel
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Reviewed 5 April 2018

The Cape Grace is located on the V&A Waterfront with views of Table Mountain. The Waterfront itself is tourist central but just outside are bustling strips of restaurants and shops, some of the best that Cape Town has to offer. Our SW-facing room on the fourth floor had a beautiful view of Table Mountain and the marina, and we woke to the sun sweeping across the apartments opposite.

The hotel is decorated in the traditional style (mirrors, wallpaper, chandeliers) with nautical motifs. Antiques line the corridors. Perhaps a little kitsch, but befitting the "old world" hospitality that guests receive here.

When I stepped out of my car, when the doors swung open, when I walked past the desks - the doormen, the receptionist, the concierge... every member of staff welcomed me with a smile, often by name. There was nothing robotic or scripted about the staff's interaction with guests, and I liked very much that their personalities shone through - from Megan's bright "hello"s to shared chuckles with Laetitia at breakfast to Euna's earnestness (and remarkable achievement in getting us a table at one of the best and "fully-booked" restaurants in the country). Bright stars, all.

I came "home" to treats - strawberries and cream, chocs and all sorts of confectionery. South African munchies and port and sherry were set out in a common area every evening, and the turn-down service had all the hallmarks of greatness - corners folded crisply and symmetrically back and on the bedside tables, a bottle of water, a glass and a bite-sized piece of chocolate or nougat tied with a ribbon.

Truly delightful.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank EWJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

We enjoyed our stay in this hotel. It was luxurious, comfortable and well placed to explore the tourist area of the Waterfront. Our room was large, with a fantastic view from the balcony.
The staff were helpful, but our high point was the tasting experience provided by Bryan the wine sommelier. He was knowledgeable. informative, good company and helpful. He delivered some wine and some corks, which we had asked for. to our room. We didn't have much opportunity to say a proper thankyou, although we really appreciated his efforts and excellent service

Room Tip: The top front rooms have fabulous views
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Diana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Hi i have be there for 1 week and we are enjoyed its a really good hotel but somebody stole my money from my room and they cant found its a bad part of my memory but in total its a good hotel they have a delicious foods and the hotel located in a good area .

Stayed: April 2018
Thank melika_hshmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

While High Teas are all the rage, they are often overwhelming offerings that are ultimately extravagantly priced for what one can reasonably eat in a sitting.

The Cape Grace addresses this challenge beautifully by offering a range of options from the ‘not so hungry’ version to a full high tea with or without champagne.

The food is excellent as is the pricing.

And the ambience is peaceful beyond expectation.

A must do.

Stayed: March 2018, travelled with family
Thank MargueriteG82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Loved the charming atmosphere of this hotel. The room was spacious and lovely; the staff was friendly and could not do enough for us. The included breakfast was top notch. The view of Table Mountain was beautiful. We loved the location close to restaurants, stores, African food court, and the amazing Water Shed African arts market. Locals and tourists all seem to flock to this area. Highly recommend for your visit to Cape Town.

  • Stayed: April 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank SusieM2837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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