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Protea Hotel by Marriott Hazyview
Ranked #9 of 13 Hotels in Hazyview
Reviewed 5 August 2012

We were there with my wife in July this year.
This hotel is very noisy, specially if your bedroom is in the corridor ... Try, if possible to take the bedroom with terrace, they are not in the main part of this hotel, but around the swimming pool, far from the noise.
And take your time for the breakfast, they are very slow to clean your room, when they don't forget to give you clean towels.
Concerning the food, nothing special, basic food, for a basic hotel. And, don't ask waitress to keep your bottle of wine for the next dinner, they will "lost/drink" it :(
Thx

  • Stayed: July 2012, travelled as a couple
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3  Thank ThierryIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Management2010, General Manager at Protea Hotel by Marriott Hazyview, responded to this reviewResponded 6 August 2012

Dear ThierryIT,

First of all our apologies for the various service lapses and for not meeting your expectations. I can assure you that your experience does not reflect the service and product standards we strive to offer each and every guest.

We are happy to inform you that we will introduce our new a la carte menu next week, to further improve our food offering at the hotel. Your constructive comments around the speed of service at breakfast are appreciated and will be discussed with the TEAM at the hotel.

We do hope that your recent experience will not deter you from returning to the Protea Hotel Hazyview upon your next visit to the area and allow us the opportunity to restore confidence in our hospitality offered.

Warm regards,

Vanessa Hoover - General Manager
Protea Hotel Hazyview

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204 - 208 of 279 reviews

Reviewed 2 August 2012

this is a nice hotel, very private and secure, car parking is excellent
rooms are good condition, bathrooms very nice
staff helpfull
very good location to do the panorama route .
the self drive to the hotel is excellent filled with stunning views of mountains and trees.

Room Tip: only disappointment is selection of food
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  • Stayed: July 2012, travelled solo
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2  Thank ashley d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Management2010, General Manager at Protea Hotel by Marriott Hazyview, responded to this reviewResponded 5 August 2012

Hi Ashley D,

Thank you for taking the time to provide us with your candid feedback. We are thrilled to hear you enjoyed the hotel, the service and its location, combined with a hassle free and comfortable stay. I am also happy to inform you that we will be launching our new a la carte menu this coming week, so hopefully addressing your comments around the food selection and variety.

We look forward to welcoming you back again soon and aiming to exceed your expectations upon your next stay with us.

At your service,

Vanessa Hoover - General Manager
Protea Hotel Hazyview

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Reviewed 4 July 2012

The rooms are quite a relief, after a long day. From the outside it does not look to well, but once in the room, a different story. The Hotel itself is rather boring, and the one night we were only 3 in the restaurant and were only then told that there will be no buffet and were given a menu, the food was dull and cold. will not stay there again for such a long time, 2 nights max.

Room Tip: rooms facing the pool, are the best.
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  • Stayed: June 2012, travelled on business
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1  Thank 460TheBlond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear 460TheBlond,

We much appreciate your honest feedback via TripAdvisor but sincerely regret the fact that the Protea Hotel Hazyview and the TEAM have not been able to exceed your expectations. I must admit that during winter time in Mpumalanga, we occasionally don't lay out our sumptuous buffet due to limited GUEST numbers on certain nights.

I am however pleased to announce that our a la carte menu at the hotel is currently being revamped and re-launched in a few weeks. So, I am sure we will further improve our dining experience at our lovely hotel and would love to entertain you and your party upon your return to the region in summer. Your kind comments on our room standards are greatly valued.

Looking forward to welcoming you back soon.

Warm regards,

Vanessa Hoover – General manager
Protea Hotel Hazyview

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Reviewed 29 May 2012

The Protea Hotel Hazyview is a spectacular place to stay if you want to be close to the Kruger National Park, and still have a luxury stay. The staff at the hotel are amazing, and give outstanding service, and the rooms are luxurious and spacious. It is situated right off the road to Hazyview, and offers excellent cuisine and service.

Room Tip: Ask for a room close to the swimming pool - this will ensure beautiful vistas and peace and quiet.
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  • Stayed: May 2012, travelled with family
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1  Thank Florence Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Management2010, General Manager at Protea Hotel by Marriott Hazyview, responded to this reviewResponded 4 June 2012

Dear Florence Ann C,

Just a short note of gratitude for the wonderful comments you have posted on TripAdvisor based on your recent stay with us. Especially your commendations on the service received by our TEAM are much appreciated and shared with everyone at the hotel.

We look forward to welcoming you back soon to share the beautiful Hazyview vistas with you again!

Warm regards,


Vanessa Hoover – General Manager
Protea Hotel Hazyview

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Reviewed 28 May 2012

I did not have a bungalow but a room inside the main hotel and it was very spacious. I enjoyed the beautifully landscaped grounds and used the swimming pool. I did miss not having access to Wi-Fi in my room but not really necessary when on vacation. The only improvement would be to speed up the breakfast line.

  • Stayed: May 2012, travelled solo
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1  Thank pghs67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Management2010, General Manager at Protea Hotel by Marriott Hazyview, responded to this reviewResponded 29 May 2012

Hi pghs67,

Great to hear you enjoyed our spacious - recently refurbished - guest rooms at our lovely hotel, the Protea Hotel Hazyview. Great rooms combined with our beautiful and tropical gardens is a sure winner!

Give our warm regards to everyone in California and we look forward to welcoming you back soon!

At your service,

Vanessa Hoover - General Manager
Protea Hotel Hazyview

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Hazyview

Address: 1 R40 Road | 38 km from White River, Hazyview 1242, South Africa
Region: South Africa > Mpumalanga > Hazyview
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 13 Hotels in Hazyview
Price Range: ₹ 6,065 - ₹ 10,387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Hazyview 3*
Number of rooms: 87
Official Description (provided by the hotel):
In the heart of the adventure capital of the Mpumalanga Lowveld, a mere 15 minute drive from the Kruger National Park, Protea Hotel by Marriott Hazyview is nestled on a hill overlooking the beautiful Sand River Valley. The rooms are alluring and spacious offering all the conveniences that one expects to make this a home away from home. All our rooms overlook lush gardens that have an abundance of birdlife, adding to the feeling of being away from the hustle and bustle of city life. Not to mention several spacious family rooms that provide a comfortable area for the family to relax and unwind. Lying by the pool with a sundowner, whilst admiring the stunning views of the valley and watching the kids play on the nearby trampoline and jungle gym is perfection at its best. The chefs have prepared a wide variety of dining options to ensure that we cater optimally to healthy appetites and provide special meals for our young visitors. Additional facilities include conference venues, guest internet, Boma and a children's play park - so bring your game. Nearby attractions include the Blyde River Canyon, God's Window and Pilgrims Rest to name a few. For the adrenalin seekers, exciting adventures such as hot air balloon rides, river rafting, quad biking and many more can be arranged. Guests may also experience open vehicle day and night safaris in search of Africa's "Big Five" and lesser known "Little Five." ... more   less 
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Also Known As:
Protea Hotel Hazyview
Protea Hotel By Marriott Hazyview Mpumalanga

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