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Reviews (352)
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All reviewsnew wingnice hotelwalking distance to the beachsmall kitchenettea king size bedthe hotel is conveniently locatedrooms are largebath and showerrestaurants and barsshort walkper dayhotel restaurantfriendly and efficient staffself cateringlocation is greatbusiness tripchecking in
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Reviewed 29 August 2017

We stayed at the Protea Hotel in Umhlanga last year when in South Africa, they were in the process of building a new section. The hotel was fine for what we wanted at the time, looked in need of some TLC though. We had a change of plan while in South Africa this year and again stayed at the Protea but in the newly completed section. What a terrific transformation, just beautiful, we were staggered at the difference.

The design, the rooms, fittings and furnishing just beautiful.

Breakfast was sumptuous in very comfortable surroundings, staff very friendly, we just loved it and would have no hesitation in recommending it.

  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank southafricafan_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

Our 3 night stay at the newly refurbished wing of Protea hotel Umhlanga was great. We had good quality sleep throughout, on comfortable beds with clean, crisp white bed linen. The rooms are modern, new, clean, everything works as it should...but the very best thing about this Protea is the super friendly staff from the security people, the check in staff and the cleaning staff. All smiles, happy to see you. We didn't eat at the hotel restaurant, so cannot comment on the food. The hotel is within walking distance of restaurants on the main street and also the beach, so if you don't feel like driving around much for a day or two, this should be perfect.

Stayed: August 2017, travelled with family
1  Thank tin2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

The staff were extremely helpful and friendly at all time. Very prompt if anything was requested and nothing was too much trouble.
We enjoyed being right in the hub of Umhlanga Rocks. Sea views, close beach, shopping and great supermarkets.

Room Tip: all rooms are great - request one with sea views
  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank lindasteinie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

We were given a newly renovated room with a great sea view. The double room was spacious and had all the amenities. Our room had a large shower area which was great. The staff was very warm and friendly and always willing to assist. The hotel is situated in the main restaurant area of Umhlanga and we had a great choice of cuisines, all at walking distance. We felt very safe walking around even late at night. If you do book the airport shuttle they will ask you to wait by the Burger King on the side of the hotel. Take note that the shuttle doesn't always swing by the slip lane and we actually missed it and had to book an Uber instead to the airport. At the end of the day it worked out fine as we got a comfortable stress free ride to the airport for only an extra cost of R50 for two. Will definitely book again if ever in the Umhlanga area.

Room Tip: Higher floors have less traffic and restaurant noise
  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MauritianExplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Safe parking, friendly Staff, all the way through from Security Reception and Porters. Newly refurbished and looks fresh and bright. Does not serve dinner but a few minutes walk and you are in the street with all sorts of restaurant options. Very safe and outside has a "village" atmosphere.

Stayed: August 2017, travelled as a couple
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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