We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Would certainly stay here again” 5 of 5 bubbles
Review of Sandton Sun

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Sandton Sun
Ranked #3 of 49 Hotels in Sandton
Certificate of Excellence
Leamington Spa, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Would certainly stay here again”
5 of 5 bubbles Reviewed 3 April 2012

I had a suite here overlooking the city. Three good restaurants in the hotel complex so I did not have to travel far when I came back late from work.
On the sixth floor you can enter the shopping area.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

782 reviews from our community

Traveller rating
    415
    242
    85
    21
    19
See reviews for
123
140
45
392
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dundee, United Kingdom
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

Overall
I have just checked out of the Sandton Sun and wanted to input this whilst still fresh in my head. I am constantly travelling for work and in hotels 3-4 nights a week clocking up over 180 room nights last year. This was my first trip to South Africa was told that Sandton was THE place to stay to ensure (as much as one can) safety and good amenities. I stayed at the Sandton Sun for 18 nights and was highly impressed from the minute I walked in the door. Upon going to reception I was taken to the 6th floor (business reception) where I was checked in and my bags were stored as the room wasn’t ready yet (I had arrived off the early arriving flight from UK). I was offered a shower so I freshened up and was ready for work.

Once can Imagine that spending 18 consecutive nights in one place could become monotonous. However the hotel is linked to probably THE most expensive shopping centre in South Africa and right next door to Nelson Mandela square so I wasn’t spoilt for choice. There are also plenty of seating areas where one can watch TV (e.g the grand prix at weekends) or you can head out to the open air area where there is seating, a small round pool and sun loungers – sun screen is definitely recommended. You are 6000ft above sea level so the air is much thinner and you will burn faster.

The hotel is basically a large triangle with a hollow middle. The rooms are all around the outside with all the amenities in the middle on the 6th floor which makes for an airy feel to the place (see picture). I have seen reports that it is gloomy and beige – yes the decor is all in brown and gold but the light doesn’t make it feel dark and gloomy at all.

There are 3 restaurants, Vilamoura which is on the ground level and very expensive but has exquisite service, Vin which is more a la carte dining and in a small area next to the open plan kitchen and San which is the main eating area and which is a joined to the outside area – this is also where breakfast is served.

There is a medium sized fitness centre with 3 running machines, 3 cycles and free weights – all have TVs so you can lose time exercising. The hotel is joined by two tunnels one to the shopping cntre and the other to the convention centre (the gym is ¼ way down this tunnel)

Approaching the weekends there is jazz saxophone music played on the outside area with open flame firepits to keep warm – great for a drink.

The hotel offers free wi-fi which is operated by a 7 day voucher so if you stay for longer you need to go back and get another. The wi-fi can suffer at peak times as lots of businessmen are video conferencing from laptops in the lounge.

Service
Generally (90% of time) the service is incredible. There can be a couple of times especially eating in the outside section when food service and general service can be slow but overall it is very good. Very quickly you will spot the good staff and they can’t do enough to help. If you can find and get seated in Sindi’s section at breakfast and Gabrielle’s section at dinner you won’t go wrong. Tipping is between 10-15% and I didn’t hesitate as the service was excellent.

At the business centre (where you will ask most of your questions and need assistance) Abbigail is another example of what service should be like, I never felt like I was imposing and she always managed to assist. I know the manager reads these and I would hope he passes on my feedback to these individuals.

The hotel also offers a free shuttle to and from most places in Sandton such as local offices, or places you are visiting locally. This is essential at night for security and a welcome facility.

Food
The food is very good. Breakfast is open buffet and has what you would find at any Hilton, Marriott etc – cereals, freshly squeezed juice, cakes breads, meats, cheeses, hot food etc. On the weekends the hot food is self service buffet but during the week
Dinner is generally very good although I did have the same meal a couple of times in a row and presentation and makeup of the dish varied considerably. There are two menus to choose from at San, the a la carte and the lounge menu. The a la carte has about 5 things per course and the lounge menu has more light bites etc. All ingredients are ultra fresh and it is encouraging to see the kitchen preparing your food behind you. The prices aren’t too bad either. A three course meal without wine comes in at about 250-350 Rand (about £25-£35). Wine and beer are the same as you would pay back in the UK. Interestingly the wine is cheaper than many establishments in Nelson Mandela square where wine can start at 500 Rand. Beer is about 30-50 Rand a drink.

Value
The hotel is very good value for money. The hotel is classed as 5 star and I would rate it equivalent to most large London Hilton’s or Marriotts. It’s probably 4-4.5 star in reality. This would be a London equivalent of approx £200 per night.

Sleep Quality
My room had a king bed which was very comfortable. The bedding was changed every day. My only gripe would be that because of the shape of the hotel and the fact it has a 20 storey open space up the middle, that when there is large gatherings (at weekends and some evenings) you hear all the noise up on the top floor which could get annoying.

Cleanliness
Overall the hotel was very clean. All the public areas are very well maintained – you will oftern share a lift with hotel staff polishing the brass work in the lifts. The room and bathroom are maintained every day.

Location
As mentioned above, the hotel is slap bang in the middle of the Sandton shopping area and a 5 minute walk to Nelson Mandela square. There is also plenty of things close by such as the Gautrain which takes you right to O R Tambo airport in 15 minutes.

Rooms
I stayed in 2029. The room is quite large – judging from experience of Hiltons, it is probably 25sqm or larger. You have a king sized bed, large wardrobe with digital safe, 20inch flat screen TV, complimentary mini bar which is stocked each day with coke products, water and fizzy grape juice. There is also a Nespresso coffee machine with capsules refreshed every day, a BOSE sound dock for your ipod, an international socket bar so that you can use UK, SA or European plugs (although the reception will give you a SA adaptor for a 100 Rand deposit). If you can get a high floor on the side where the business centre is then you will get a spectacular view across Sandton (see pic). The windows open all the way (sliding) so you need to be ultra careful with anything you stick out there like iphones etc when taking pictures – it’s a long way down. There is a turndown service each night with yet more water placed by your bedside, a chocolate and fresh slippers. At the corners of the hotel on each floor are larger suites which you will see by the door bell outside them. Each of the rooms has a privacy switch which when activated puts a red light on outside your room so the maid won’t catch you asleep or “otherwise”.

General
Given the chance I will definitely stay at this hotel again.

Room Tip: Stay on a high floor on the side with the lifts.
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Iain F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 27 March 2012 via mobile

Pure force of habit drives me back to Sandton Sun. It is situated in a cluster of other hotels but I have never summoned enough energy to try them. Maybe on my next visit I will. I like the terrace area, the bar is ok and the service is good enough. It is a gloomy place though. A riot of beige. Popular base for touring cricketing teams, is it any wonder that a number of them have issues with depression. My room on the 15 floor, overlooking a building site was sad. I think I need to move on.

Stayed March 2012
Helpful?
Thank Dodge51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at Sandton Sun, responded to this review, 28 March 2012
Dear Dodge51, Thank you for taking the time to post your valuable feedback on Trip Adivsor - I do appreciate all feedback as it really helps us grow. Yes, you could say there is a lot of beige, but I hope you don't venture to any of the competitors as they don't have our great facilities and link to both the Shopping mall and Nelson Mandela Square. Apologies for the construction that is taking place in the shopping centre parking lot. As I am sure you saw the Sandton Shopping Centre has upgraded many of the shops and really taken it to a new level, but now they need extra parking bays - so that is what you are seing being built. We are pushing the management team on that side to get it done - so that we can get this annoyance out of mind and sight. Keep well and I hope to see you soon again, Regards, Andrew Davidson, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban
Level Contributor
150 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

Very impressed with Sandton Sun. Convenient location in the Impressive Sandton Shopping Centre. Overseas business colleagues very impressed with location and Hotel although built decades ago still has maintained its standards. Great place to stay near the Gauteng Train service to Airport.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Shmsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at Sandton Sun, responded to this review, 27 March 2012
Good Evening Shmsy - Thank you so much for taking time out of your day to post a comment for us on Trip Advisor - really appreciated. Yes, the Sandton Sun is the grand old lady of the Sandton area - and proud of it. Thank you for your positive feedback - much appreciated and I hope it won't be too long before we see you again. Keep well, Kind Regards Andrew Davidson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

Stayed here for 7 nights and very impressed by the location and staff. The staff is very polite, very helpful, and you will find so many staff near the reception area to help you with your luggage, get in and out of the car or get you a glass of water/champagne/juice while checking in.
Breakfast - It is a very good spread of continental breakfast. Hot breakfast is very good too. Sunday breakfast is a buffet including the hot breakfast.
Room - we stayed in1702 and it has a very big window overlooking Jo Burg. It can be a little noisy due to traffic, but the room has AirCon so you hardly ever need to open the window.
Location - 40 mins drive from airport, and is interconnected with the Nelson Mandela Shopping Mall and Square. Very safe and secure location in central JoBurg.
Will definitely recommend it to friends and will surely stay there again!

Room Tip: go as higher as possible!
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheikha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at Sandton Sun, responded to this review, 24 March 2012
Good Evening Shik06,
Thank you for taking the time to put something on Trip Advisor for us - much appreciated. I am even more glad to see that you had a great time with us. Lets hope it won't be too long before your next visit. Keep well and kind regards, Andrew Davidson, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sandton hotels
0.3 km away
Michelangelo Hotel
Michelangelo Hotel
#4 of 49 in Sandton
4.5 of 5 bubbles 882 reviews
0.1 km away
InterContinental Johannesburg Sandton Towers
0.3 km away
Garden Court Sandton City
Show Prices
Show Prices
Show Prices
0.2 km away
DaVinci Hotel and Suites
0.7 km away
Radisson Blu Gautrain Hotel
1.0 km away
Hilton Sandton
Hilton Sandton
#14 of 49 in Sandton
4.0 of 5 bubbles 1,195 reviews
Show Prices
Show Prices
Show Prices

Been to Sandton Sun? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Sandton Sun

Property: Sandton Sun
Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#10 Romantic Hotel in Sandton
Price range (per night): ₹ 13,547 - ₹ 26,243
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Sandton Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing