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“It was ok for a business trip.”

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Holiday Inn Johannesburg-Rosebank
Ranked #17 of 66 Hotels in Johannesburg
Reviewed 30 April 2012

I worked in Johanesburg for a month and stayed at the Holiday Inn, JHB,as it was close to my office. The hotel was in a good location as it was right by the Gautrain and a big shopping mall which had ok restaurants and basic shops like Clicks and Woolworths.

One positive was that the hotel had a nice pool and nice sun loungers, (not that I used it as I was working til late-the pool closed at 6pm/going out and travelled around at the weekends). The breakfast was ok, but the service was slow and trying to get a coffee was a long process.

The reception staff were not the most helpful but the door staff were really friendly. The room was clean, although I would recommend a room with a shower, as they initially gave me one with a bath and there were some unmentionable hairs in there and so I swapped rooms straight away! The actual bedroom was clean and the sleep quality was ok. I didn't at any point feel unsafe and the house keeping staff were friendly.

  • Stayed: February 2012, travelled on business
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Thank aggro_kitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this reviewResponded 2 May 2012

Thank you for your review of our hotel during your recent stay. It is always gratifying to receive feedback from one of our long stay guests and I was pleased to note that in general we did meet your expectations in terms of convenience to facilities and the Gautrain Station. Our most sincere apologies for the areas where we have let you down and these areas will be attended to immediately to avoid these lapses in service from occurring in the future. Thank you also for your kind comments regarding our team. We look forward to being of service to you in the future.
Thank you
Bill Frohlich
General Manager

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Reviews (401)
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294 - 298 of 401 reviews

Reviewed 29 April 2012

I was in the hotel for 2 nights, it’s well located near the zone shopping complex and the mall. Also the Gautrain station is on the street next to the hotel.
The rooms are very comfortable and spacious, the safe is too small to put a laptop in and the plugs at the desk are too low making it hard to plug in.
It has a very nice bar and good views and has a good breakfast and dinner menu.

Room Tip: Get a map of the area as it's very complex how all the shopping malls go together and how to get...
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  • Stayed: April 2012, travelled on business
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1  Thank macb_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this reviewResponded 18 July 2012

Thank you for your favourable review of our hotel during your stay with us. I was pleased to note that you found your stay enjoyable and comfortable. Our location to shopping centres and the Gautrrain make it easy to access many corporate offices and retail opportunitites. Your comments on our IT infrastructure are most appreciated and my apologies that the safe did not accommodate your laptop. Our specifications are that it will accommodatre most laptops and cognisance has been taken of this.
We hope to be of service to you in the near future.
Thank you
Bill Frohlich
General Manager

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Reviewed 19 April 2012

We stayed at this hotel for two weekend nights on our return from Victoria Falls as we wanted to explore the city before going to Kruger. The main attraction is that one can access Rosebank Shopping Centre for restaurants, drinks and lunch supplies easily. The room was very modern and we liked the lighting, with adjustable night lights for reading. Pillow choice was new to us and appreciated. Great flat-screen TV, too! We did not take the breakfast buffet as it was much cheaper to eat in the mall. The staff were very helpful and friendly. When our friends did not like being assigned a room overlooking the mall roof, they were immediately moved to a street-side room. The free Wi-Fi was also a reason that we selected this hotel. It was easy for our pick ups for tours at the front door of the property. We wish that we could have stayed longer both at the hotel and in Johannesburg..

Room Tip: The rooms on the street side have a nicer view.
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  • Stayed: March 2012, travelled as a couple
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Thank canadakate_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this reviewResponded 23 April 2012

Many thanks for your wonderful review of our hotel during your recent stay with us. It was pleasing to note that you found all our services useful and convenieint. Our location is one of the features that many of our coproprate and leisure guests mention as their primary reason for staying in our hotel. The access to The Zone shopping centre is well used by our guests as it is private and available for 24 hours per day. Access to the Gautrain Station is also convenient with access within close walking distance of our hotel. The WIFI offering is also an added bonus for uor guests.
We do hope we can be of service to you in future and we look forward to your future visits.
Thank you
Bill Frohlich
General Manager

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Reviewed 14 April 2012

The good points: this hotel is in an excellent location, just minutes from the Gautrain which we got from OR Tambo airport. It is by two large malls which have a good range of shops, restaurants and a great African market so a good place to stay in Joburg in order to see things. The room was clean and a good size for a city centre hotel. There is nice seating around the pool. The door staff downstairs were very helpful.
The negatives: at 7.45am on a Sunday morning, the housekeeping staff went along our corridor opening and letting slam shut every room door which disturbed my sleep after a long flight. It was not made clear by staff when checking in that our reservation did not include breakfast. The TV reception was intermittent (and not just when it was stormy). The pool is tiny.
Overall it felt more like a business hotel than somewhere to stay on holiday.

  • Stayed: April 2012, travelled as a couple
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1  Thank YorkshireFoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this reviewResponded 16 April 2012

Thank you for your review of our hotel and I was pleased to note that you found our location favourable and that our team was helpful during your stay. My sincere apologies that you experienced some noise on Sunday morning and this matter has already been addressed with the person concerned so that this does not occur in the future. Our hotel generally caters to the corporate market with Johannesburg being the commercial city of South Africa, although some our guests do stop off for a night stay en route to leisure destinations.
We do hope we can be of service to you in the future and look forward to welcoming you bac t ouor hotel.
Thank you
Bill Frohlich
Geberal Manager

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Reviewed 10 April 2012

Location is pretty good, in a quiet area and adjacent to a shopping mall.
I couldn't help feeling that the building felt like a loft conversation - reception merges into the bar, which in turn merges into the restaurant and business section.
In truth it is a rather bland experience with nothing too bad but nothing to recommend either. Reception staff are ok but I found the restaurant staff (particularly at breakfast) pretty indifferent and made not effort to interact with guests. To be fair, the evening staff were a big improvement.
Food was average throughout my stay.
Rooms were clean and practical.
Overall, nothing to get too excited about - it's just a functional hotel.

  • Stayed: April 2012, travelled on business
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3  Thank Sprayco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this reviewResponded 12 April 2012

Thank you for the review of our hotel during your recent stay. I was pleased to note that overall you found our hotel acceptable and your commendations regarding our team and location are well noted. My sincere apologies for the inadequate interaction with our breakfast team, which we will be adressing immediately.
We look forward to being of service to you in the future.
Bill Frohlich
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Johannesburg-Rosebank

Address: Oxford Road, The Zone, Johannesburg 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Johannesburg
#13 Romantic Hotel in Johannesburg
#15 Luxury Hotel in Johannesburg
#18 Business Hotel in Johannesburg
Price Range: ₹ 6,049 - ₹ 11,447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Johannesburg-Rosebank 4*
Number of rooms: 158
Official Description (provided by the hotel):
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride. ... more   less 
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Also Known As:
Holiday Inn Johannesburg-Rosebank Hotel Johannesburg

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