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All reviews left early the next morning sea facing view lovely hotel luxury room early hours of the morning standard hotel ideal location buffet style four poster bed nice breakfast shower head very pleasant stay minutes from the airport comfortable rooms indian ocean stayed here for one night pe airport
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Reviewed 1 April 2016

We stayed there for one night. Our stay was very comfortable.

Location - Very close to Port Elizabeth marine drive. They do not have a shuttle service from the airport. (We had pre-booked our transfer from the airport but in port Elizabeth Uber is there so anyone can use them)

Breakfast - Amazing buffet and the view from the restaurant is also great.

  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank yuvraj11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandre M, General Manager at Kelway Hotel, responded to this reviewResponded 29 April 2016

Thank you for the lovely review, glad you enjoyed your stay with us!

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Reviewed 26 March 2016 via mobile

Stayed for one night as it was close to airport.
It had a lovely buffet breakfast
Bar was nice but confused as there was a "smoking area" IN the bar next to non smokers????
The look of the hotel raised expectations that were not met.
The walk along the sea was a lovely treat.

Stayed: March 2016, travelled as a couple
Thank Brendaog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandre M, General Manager at Kelway Hotel, responded to this reviewResponded 29 April 2016

Thank you for taking the time to write a review on our hotel, much appreciated

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Reviewed 22 March 2016

Located close to the beach and convenient for the airport the Kelway Hotel seems to claim to be both a 3* and 4* hotel, which makes no sense. The standard rooms which we had must be the 3* as the bathroom was so tiny. The staff were friendly and assisted with the WIFI issues. Breakfast was alright. There are plenty of other hotels nearby which may be better choices.

  • Stayed: February 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank SwiftyHarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandre M, General Manager at Kelway Hotel, responded to this reviewResponded 29 April 2016

Good Day
We are a multi-graded hotel yes, and it is correct that the 3 star rooms are the standard rooms.
Our luxury rooms are our 4 star rooms and these rooms are bigger than the standard rooms.
You are welcome to email me on gm@thekelway.co.za if you need any more information regarding this.

Thank you for taking the time to write a review on our hotel, much appreciated.

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Reviewed 14 March 2016

This is a lovely hotel and having been given the room furthest away from reception it was a bit disappointing that the room key wasn't functioning - Once in the room was great with a lovely balcony and fair view.
If you're ok with stairs then this is a hotel for you - if not then the lift is highly suspect ... The last step on the stairs is slightly higher than normal so I ended up tripping on it more often than not.
The restaurant menu is good - It felt like they were waiting for the vegetables to grow for the veg soup as it took a long time to get served but this is a comfortable relaxing hotel so there is essentially no need for super quick service! It was delicious as were all the other dishes we had!
Breakfast is a friendly affair - a gorgeous lady with a broad smile preparing eggs to order. Just the job!
Wifi is promoted and offered but as the passwords etc. didn't work I queried how to get connected only to be told that their routers were not working. That information would have been useful when we asked for the wifi access details rather than after we'd struggled. The issue remained throughout our stay but should hopefully have been resolved by now!

Room Tip: Rooms on the pool side of the hotel would have arguably better sea views.
  • Stayed: February 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank K9TLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandre M, General Manager at Kelway Hotel, responded to this reviewResponded 29 April 2016

We appreciate you taking time to write a review on our hotel, thank you!

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Reviewed 13 March 2016

We were thrilled to find The Kelway. Our room was lovely with very comfortable bed and a little balcony overlooking a very lush green garden area. There was a very good restaurant (ostrich steak highly recommended!) and breakfast was also excellent.
All staff were charming and helpful. All in all a very positive experience.

  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandre M, General Manager at Kelway Hotel, responded to this reviewResponded 29 April 2016

Great review of our hotel - thank you so much!
Glad you enjoyed your stay with us :-)

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