I was one of the chaperones on a youth retreat to this place. The location is nice because it is close to Sedona and the price to begin with was good. While staying here, the hotel rooms were not the cleanest. We used the conference room here, and prior to our use it was not cleaned up for us. My wife had to walk through the kitchen to get some things and she told me that it was a disaster. She described it as "filthy". So I would plan on not eating there.They provided a meager continental breakfast (carbs and sugar).
The worst part of it all was the charges our group incurred. Our group alone accrued $1500 in charges!!!! There were other groups that we meet there too and they had their own separate charges! Now, we did have some legit charges i.e.. a broken bed $150, bent chair $40, and maybe a couple of minor charges. The Ridiculous Charges: $200 to use a room that used to be bar for less than a hour. Time or amount was never stated prior to use. They said we could use it for free. It was never written down into our contract at all. $45 for a pair of scissors and and extension cord we accidentally took and then returned. We ended up keeping them because they "already bought" new ones 2 days later. $50 Re-hanging picture fee. We wanted to not damage their pictures because of our use of the walls so we took them down and actually did re-hang them but I guess not to their liking. I don't remember how much the "excessive trash fee" was but isn't the hotel suppose to take care of that? They never bothered to take the trash out daily so there was an accumulation of trash but never not in a trash can. They said we should have taken the trash out for them because we could have easily of seen the dumpsters.
To sum it up this establishment does not live up to it's name, Quality Inn.
- Official Description (provided by the hotel):
- Hotel centrally located to many events/attractions within 15-mile radius. Across from hospital. Unique shops and wine-tasting minutes away. Sedona 14 mi, Jerome 8 mi, CampVerde 12 mi. Verde Canyon Railroad, Blazin' M Ranch Show, Out of Africa Wildlife, Indian Ruins, Casino, and more. Grand Canyon 2.5 Hours away. ... more less
- Reservation Options:
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- Also Known As:
- Cottonwood Quality Inn