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Holiday Inn Chandler
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Reviews (156)
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All reviewsnice holidayfront deskvisit familyclean propertysized bedmy family and i stayed heregolf coursegolf resortfabulous hotelquiet areacomfortable roombusiness centerstay there againnice poolchecking inpool and hot tubgreat place to stay
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3 - 8 of 156 reviews
Reviewed 2 weeks ago

The room was clean, quiet and very comfortable. We really enjoyed the pool as well. The breakfast was fantastic! There was something for everyone. The 1 ply toilet paper needs an upgrade and the restaurant in the evening needs improvement. Food was well cooked, poorly seasoned and drenched in butter.

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank Lynn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara B, Operations Manager at Holiday Inn Chandler, responded to this reviewResponded 1 week ago

Hello Lynn D,

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to both our housekeeping and restaurant management. We do hope you give us another chance as we will definitely improve our services.

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Reviewed 2 weeks ago via mobile

The staff was so so friendly and welcoming. She was very fast on check in. The room was super clean. Hot shower was great. They gave awesome hot cookies and then they were out then went in and made some more. Very good breakfast. The bed was great. Safe place. Highly recommend this hotel.

Stayed: February 2018, travelled with family
Thank Nod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara B, Operations Manager at Holiday Inn Chandler, responded to this reviewResponded 2 weeks ago

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

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Reviewed 3 weeks ago

We enjoyed this clean and convenient hotel in Chandler, AZ. The staff is great, they have a very nice pool and the breakfast staff and food are very good. It's located in a nice, quiet area with easy access to the local area as well as Phoenix.

Room Tip: Nice rooms which are quiet and clean.
Stayed: March 2018, travelled on business
Review collected in partnership with this hotel
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara B, Operations Manager at Holiday Inn Chandler, responded to this reviewResponded 2 weeks ago

Hello David,

I appreciate you taking the time to write us such a great review. I am so pleased to see that our staff was welcoming and made you feel at home. You visited at the perfect time of year to enjoy the weather and our pool. Thank you for allowing us to be a part of your trip. I hope that next time you come to Chandler you come back to stay with us.

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Reviewed 3 weeks ago

Hotel looks really new and nice, front desk are really helpful and friendly, restaurant staff are super nice, and the breakfast has much variety of choices even it is included in the room bill. Room is clean and always cleaned up when we come back to the hotel even before lunch. Has a in hotel laundry room, super convenient!

Room Tip: Choose the ones with balcony (face to the pool side) on the second floor, it is close to the laundry and you can have fresh air in the room whenever you like.
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank Xiaoweilisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara B, Operations Manager at Holiday Inn Chandler, responded to this reviewResponded 2 weeks ago

Hello Xiaoweilisa

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

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Reviewed 3 weeks ago

Friendly front desk and food and beverage staff. I wish I could remember names of those who provided excellent customer service. Clean, comfortable rooms. Great location for our visit. I would definitely recommend to friends traveling to AZ.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank reordaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tara B, Operations Manager at Holiday Inn Chandler, responded to this reviewResponded 2 weeks ago

Dear reordaw,

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. It's definitely a boost for us every time we hear positive reviews such as this. We are always pleased to be your second home when you're at the area.

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