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SpringHill Suites Phoenix Chandler/Fashion Center
Ranked #19 of 32 Hotels in Chandler
Certificate of Excellence
California
2 reviews
“Awesome Staff”
4 of 5 bubbles Reviewed 21 November 2011

We just completed our visit to the Phoenix area and as we were driving back to California, I realized I'd left all my I-pod gear charging in the hotel room. Yikes! I immediately called and within an hour, the staff had returned my call saying they had found my I-pod and would send it to me Fed-Ex. Yes, Fed-Ex! With that kind of trustworthy service, who could want anything else? Additionally, the rooms were clean, the breakfast decent and the location was superb.

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, 8 December 2011
Thanks so much for taking the time to write about us. Our staff is here to serve you and it shows. Your response put smiles on all of our staff this morning when I read it to them.
Thanks again!!!
Happy Holidays
Gary Bates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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173 reviews from our community

Traveller rating
    74
    53
    32
    4
    10
See reviews for
55
33
11
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Las Vegas
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 November 2011

Can't beat this place for the price and amenities. Refrigerator; microwave; above average breakfast with eggs, sausage or bacon, etc and great coffee; small but nice pool; too many restaurants near by to name them all; and the Fashion Center mall is about a half mile away. Right off the 101, can't go wrong here!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VegasChzHed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, 8 December 2011
Thanks so much for your time and busines. I'm happy to hear you enjoyed your stay with us.Our location is superb, hopefully you gor a got a chance to take advantage of the multiple restaurant free appetizer cards we have! They are always a hit.
We hope to see you again in the near future.

Happy Holidays

Gary Bates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, Mississippi
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 October 2011

Upgrades give a newer, contemporary look to a room that still has reminders of a budget hotel. This is most evident in the bathroom / sink area which is very plain unlike the Springhill Suites in Flagstaff where I stayed the night before. The room does have all amenties such as microwave and fridge. The biggest exception is digital television service, although there is a digital flat screen television in the room. Be prepared for watching a fuzzy, analog induced noisy picture where all people look short and fat. Also, several of the channels did not have the video and sound synchonized. The hotel has invested in new digital televisions - hopefully they upgrade to delivery of digital content in the near future.

  • Stayed October 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank theDave01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, 8 December 2011
Thanks for taking the time to post about SpringHill Suites Chandler. We were limited to our bathroom renovation due to lack of space. I too have stayed at the Flagstaff location, there bathrooms and overall room design is significantly different than ours. You are correct, we are currently in the process of getting digital tv set up and we will have it by early next year.
Happy Holidays

Gary Bates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heredia, Costa Rica
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 12 October 2011

It has been more than one year since I stayed in this location, and there were plenty of good things after they upgraded this property. But it is not only the upgrades they've done, but the people they put to work there. Everyone seems to be willing to help you with your inquiries and they provide as much support as they can.
On the improvements: room now has nicer TV, a different layout and improved working space for the road warrior. Elevators seemed nicer also, as well as the Gym.
What remains the same: Breakfast. I did not notice a change on this item, but still within the average buffet for these hotels. I would stay at this location again, as it provides a good balance of Location, price and working convenience.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gjtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
1 review
5 of 5 bubbles Reviewed 19 September 2011

I have stayed for nearly 6 months at the Springhill suites on my official assignments and I must say its a wonderful place to relax after a hectic day! The Manager and the staff is great and very helpful and the rooms are very well maintained.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Siddharth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, 29 September 2011
Thanks so much for taking the time to review. We strive for success!!
All of us here at the Chandler SpringHill Suites hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Property: SpringHill Suites Phoenix Chandler/Fashion Center
Address: 225 N Metro Blvd, Chandler, AZ 85226-3194
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Chandler
Price range (per night): ₹ 6,601 - ₹ 19,608
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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