We booked w weeks holiday here through TUI to get away from the British winter and enjoy some sun. The hotel was very clean and smart. Staff were always seen doing something all day long whether cleaning glass doors, marble surfaces or the garden, the pool and beach area. Every morning a different towel creation met us including heart, flower,elephant or monkey. The food was good and as we were all inclusive no worry about food or drink. The bay round which the hotel complex was situated was very picturesque. Nothing was too much trouble.

We are Canadian and have been travelling to Egypt for several years. This is the first time we have been to Marsa Alam. We booked Jaz Lamaya because of its fantastic reviews and because of its reputation for having a phenomenal dive center. Immediately upon arrival we were greeted by very courteous and professional staff. The manager of the hotel Sharif introduced himself and answered any questions we had about the hotel. The hotel is the best we've visited. It's beautiful, clean and has an excellent layout where everything is accessible. The food is the best we've ever tried with a wide range of meat ranging from steak, chicken lamb and fish fresh on the grill. The rooms were very comfortable. We had a beautiful corner room overlooking the ocean. The reef around the hotel is gorgeous and perfect for snorkeling or scuba diving. The hotel does an amazing job of guarding the reef so tourists can enjoy it for many years to come. Overall Jaz Lamaya is a top hotel. There is absolutely nothing we were concerned about for this trip. It is worth for us to travel the distance from Canada and we'll be back in May. Thank you!

We booked this hotel for a three week vacation in March in a part of Egypt we have not seen before. Although we have been travelling to various parts of Egypt for the past 18yrs, we were wondering what to expect.
This was a fabulous hotel and more than met our expectations. The hotel was immaculate and well maintained throughout.
The TUI rep Hany was very friendly helpful and informative throughout our vacation.
Our room was great with a very comfortable bed and lots of space with an excellent size bathroom which does have toiletries, shaver point , hair dryer and coffee tea making facilities, fridge and a safe.
All the staff throughout the hotel were always polite and greeted you, the gardens and all surrounding areas were continually being maintained and cleaned. Reception staff were very helpful with any queries. The wifi is a bit sketchy.
There is a choice to eat in the main restaurant or the beach bar and they have areas along the beach for various snacks and drinks The food was varied, meats, poultry and fish, buffet style and salads and a wide range of desserts. As a vegetarian I always found something to eat - but I did miss my poached eggs :) I did try and explain how to cook them and the chefs did make them a few mornings but it wasn't the norm. Think it's a British thing? although a German lady I became friendly with was very taken with the idea how healthy the option was of a poached egg rather than fried in lots of oil.
The animation team were fabulous and I joined the aqua gym every morning but lots more activities on offer throughout the day if you wanted to participate and also evening entertainment.
Also the spa facilities are very good.
There is a jetty which you can use to snorkel or dive from with easy access to the reef. There is also a dive school CORAYA divers with the cute donkey with cart who walks along the beach each day to the jetty area with the instructors and dive equipment.
We are certainly hoping to return for another holiday and hopefully this year. At the present time there is only one flight from LGW to Marsa Alam so I am hoping the tour operators TUI will try and increase the options.
When we returned home I looked to possibly book again later in the year but the flight times have change to leave LGW much later so do not arrive until the late evening and return flights to arrive at LGW approx 2:00am which is not ideal for some people.
All I can say is we had an absolutley fabulous holiday and would recommend this hotel and area.