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All reviews echo beach already talking about going back tv dvd relaxing holiday pool fence downstairs room outdoor living say goodbye rice paddies an amazing experience caroline ketut driver villa massage bali therapy
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Reviewed 13 February 2017 via mobile

This was our 2nd visit to these villas. This time there was 17 of us, brought my family and friends to stay this time. We stayed in the 2 x 4bdm villas (neighboring). The staff are exceptional and the inclusions of these villas cannot be compared to any others in Bali. Canguu is a great area, plenty to do & yet not the extreme hustle and bustle of Legian etc. The booking process is easy dealing directly with Caroline. We hope we can continue to keep on returning here again and again.

Stayed: February 2017, travelled with family
Thank traceyp977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2017

We stayed for 4 nights in January. The villa was nice and we were happy with the lay out and the rooms. The pool (with glass fence - such a great bonus) and gardens surrounding were lovely. The staff were excellent and extremely pleasant to deal with - special thanks to our driver Nyoman who made our stay even better! . Breakfast was great also. However for us it was the ease of the villa lifestyle + location to many of Canggu's awesome cafes (Crate Cafe) and restaurants ( Ji, The Slow etc) that made such a memorable stay. Would recommend and would definitely stay again.

  • Stayed: January 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Mrs_KX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2017 via mobile

As my son was travelling we decided to meet up with him and have a family holiday not too far away from where he was so Bali it was! Never been, never wanted to go but so glad I did. First impressions of the villa when we arrived was a little bit disappointing as we've never done a villa holiday before, so used to hotels! However that opinion was soon changed, we arrived in the middle of the night after 2 long haul flights but next morning when our breakfast was waiting for us in the sunshine and the staff clearing and cleaning while you sitting thinking, swim or sunbathing, can't get better than that.
Our villa Sanur, 10 years old, needed a little bit of tlc in places but told these were being attended to!
But!!!! We had the time of our lives, the villa was perfect, we had a gent called Ketut checked in daily and recommended places to visit and making sure we were ok, staff couldn't do enough, we had a personal driver, Wayan, lovely and so obliging. Personal cook, food amazing. It's the whole thing, if we were to ever go back I would definitely use this company again, gold star ⭐️

Stayed: January 2017, travelled with family
Thank catherine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2017 via mobile

Stayed at Villa Echo Beach in January 2017 on the recommendation of a friend. We chose to stay in a villa as we have four kids between 11 and 16.

Booking online was easy. Caroline was responsive & helpful. The villa came with a range of extras including airport pickup, personal driver for 8 hours per day and complimentary 30 minute massage. We pre-ordered drinks which were in the fridge when we arrived.

The villa is located about 500 metres from Echo Beach and about 800 metres from Canggu. Set in a semi-rural scene, it's much less crowded than Seminyak and Kuta which means while it's less hectic, you will need to walk / get transport to reach amenities. However, there are some small grocery stores, a chemist and cafes nearby (Casa Taco is great and the Deus Cafe is not far).

The villa was clean and well maintained. We had a few minor issues like a leaking air-conditioner and construction work next door, but nothing too problematic. The villa pool was awesome and our kids had hours of fun. The villa staff were very attentive, friendly and helpful. The villa offers in house dining which was very handy and tasty. Make sure the bring Rupiah you will need to pay for food / drinks as you go.

Our driver, Adi, was amazing! A very friendly man and patient driver, he ferried us around with a big smile on his face. He drove us on a day trip to Ubud, Celuk, Mas, Goa Gajah, the Monkey Forest and to a coffee plantation which was thoroughly enjoyable.

All in all, we had a nice relaxing stay.

Stayed: January 2017, travelled with family
Thank Trevor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2016

The owner seems nice but the Manager is very unprofessional! We arrived and were told we had too many people for one Villa. After inspecting a second Villa we were told if we didn't like it we could take our deposit and leave. After accepting the Villa we spoke to the owner to inform them of their managers behaviour. 10 minutes later we were told by the owner that we had to leave and our refund was returned.
We were unaware of what had transpired between the manager and owner, but we were not provided with a reason why we had to leave. We can only assume the manager lied to the owner. It is a shame that the manager has the owner wrapped around his little finger. I wonder how many other paying customers have been turned away?

  • Stayed: December 2016, travelled with family
    • Service
3  Thank leighholland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LiveCanggu, Operations at Villa Echo Beach, responded to this reviewResponded 14 January 2017

Dear LeighHolland,
Thank you for taking the time to review Villa Echo Beach. I would also like to take this opportunity to make a response in defence of what happened. Firstly, it's important that anyone reading this review note that when the villa was booked, it was confirmed for 10 people. I expressed my concern that 1 x 4 bedroom villa would be too small for 10 people but your wife assured me that you would all be fine and 2 extra trundle beds would suffice. Although your wife is Indonesian, this was all booked in English but I don't think this was a miscommunication as her english was very good. But you were 18-19 people when you arrived at the villa and then later we were told that some would leave and only 16 would end up staying. Ketut explained that 16 people was not an option in the one villa (as the villa is recommended for a maximum of 8 people) and offered you a 2nd villa at a highly discounted rate and your wife complained that she didn't want to pay any extra and you all wanted to be together and insisted on staying in this one villa. Ketut was correct in notifying me that your group was a lot larger than was booked (and confirmed in over 6 separate messages of there being only 10 people). But when she became quite aggressive with staff (which I confirmed with both Ketut and a staff witness) and was also swearing at me, we decided that it was better to refund your deposit that was paid 2 days prior. You were not out of pocket at all. We did not charge you anything. Your group was a lot bigger than what was booked and confirmed and we simply couldn't accommodate you all in the one villa. We have never turned away any other booking that has been able to work with us - to provide a solution so that there are a reasonable amount of people sleeping in each villa. But this situation became untenable when there was abusive language and swearing directed at us. Kind regards, Villa Echo Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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