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“Second Visit and better” 4 of 5 bubbles
Review of Moonlight Tourist Home

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Moonlight Tourist Home
Ranked #37 of 51 Hotels in Kovalam
Oxford, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Second Visit and better”
4 of 5 bubbles Reviewed 28 February 2012

This was our second visit to this hotel which is now under new ownership. Everything was as good as last time but better. The staff were more than helpful and very polite. The rooms are spacious and the breakfast and pool are added bonus. The new manager is very helpful but not pushy. One day we were meeting friends and tried to phone them from reception but could not contact them. The reception person offrerd to lend me his personnel mobile phone for the day, thats what i call helpful staff. Will certainlly look at returning again. Payed £ 630 for 16 nights 3 persons, breakfast and tax included.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kissey24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Harleston, United Kingdom
Level Contributor
243 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 22 February 2012

Moonlight is in and excellent position just a few minutes walk from both of the main beaches in Kovalam. We could see the sea through the palm trees from our balcony. the room was large,clean and comfortable with a fridge and hanging chairs on the balcony. The wi -fi never worked during our stay, there is a terminal in reception which is often in use by the reception staff. Breakfast is taken in the restaurant opposite, the breakfast included in the room rate, eggs ,toast, juice ,tea were adequate BUT although the staff were very pleasant and plentiful they had great difficulty in preparing more than one breakfast at a time! which lead to very long waits before anyone takes you order let alone delivers any food.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Refuser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Miguel de Allende, Mexico
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

After looking at some of our options here - our first picks were fully booked, I was a bit worried after seeing dirty rooms smelling of mold next to a bustling Indian bar scene for 5000 IND in kovalum. After 5 hotels, I walked in to find a manager that was kindly, staff that was perceptive and motivated and a clean room with a/c, outside terrace with a sea view for 2000 IND for a double. Fair price, good people, clean rooms with a sea view. What more could you ask for? a swimming pool and breakfast? That too!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RanchoViejoSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 28 January 2012

We went for our honeymoon and stayed at the Moonlight Hotel. First the good part:- Nice spacious rooms, less than 100 meters from the beach. Has own restaurant and pool (chargeable). The beach facing rooms are preferable.
The not so good part is the staff, as they probably need some training on hospitality and guest treatment. The most funny part was when we noticed that they had provided only one soap and we asked for an additional soap since we were two of us, they bluntly responded that the policy was 'one soap per room'. I had to literally persuade the guy to get that additional soap. The hotel gates and reception closes at 11.00 pm and if you are late you have to knock the front door to get in. All in all OK for a short stay if you are on a budget.

Room Tip: Book in advance to get the beach facing rooms
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kamlesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 17 January 2012

First I must respond to the review below ref: "pathetic & horrible", we never once seen the hotel staff drunk and this after a one month stay at the The Moonlight Hotel, what I can report is the staff on reception (two boys) both where very courteous and polite and the room staff (cleaners) where also very attentive in there duties, what the people may have witness was the staff from The Rainbow across the road where the Moonlight guest where requested to go for breakfast, this place was a complete joke as the staff came and went as the pleased, service was very very poor from this facility and some of the guests and external customers got very angry at the length of time you where made to wait to be served I myself witness a few heated arguments on a number of occasions with one including myself and I had to have words with the reception personnel about the very poor service from The Rainbow restaurant staff and told them that the hotel would close down if the level of service from the restaurant staff did not improve and I also had the same conversation with the owner/lease person of the facility.

The hotel itself was OK as hotels go in India as this was our eleventh visit, the rooms although clean could have done with a good vacuum of all the drapes and fittings, bathroom and fittings where a bit dated and could do with a refurb.
The view we had from the balcony overlook the road in and out of Kovalam and it was good on some days just to sit and watch the antics of the Indian way of driving summed up in one word "hilarious" and also watching the touts doing there work selling trips/tours, just to finish The Moonlight hotel shares a pool with The Rainbow hotel which is a nice pool when looked after but if the pool boy goes missing for a few days the upkeep suffers the water clouds also the area around the pool could do with a good clean up as there is a number of old broken lounges and also discarded tables which where no longer in use, there was one other thing that I and other people where cheesed off with and this was from the property next door adjacent to the swimming pool area which was always burning rubbish and empty plastic discarded water bottles creating a very acrid smell and it was at this point two weeks into the stay I took it upon myself to take buckets of pool water to put it out, overall we would stay at the hotel again but Kovalam we found was not as good as other places we have visited in India.

Room Tip: Room 301 was on the front of the building with a view of the beach.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jxk8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moonlight Tourist Home

Property: Moonlight Tourist Home
Address: Searock Beach, Kovalam 695527, India
Region: India > Kerala > Kovalam
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#15 Spa Hotel in Kovalam
Price range (per night): ₹ 1,400 - ₹ 3,000
Number of rooms: 19
Also Known As:
Moonlight Tourist Home Hotel Kovalam
Moonlight Tourist Home Kovalam, Kerala

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