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“Amazing view” 5 of 5 bubbles
Review of Vivanta by Taj - Green Cove

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Vivanta by Taj - Green Cove
Ranked #2 of 52 Hotels in Kovalam
Certificate of Excellence
Kolkata, India
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing view”
5 of 5 bubbles Reviewed 4 July 2012

It is one of the most luxurious hotel i have seen...with good value for money and service...too good...The location and view of sea was superb and the restaurant provided world class food....we are very happy with the services and my uncle also got the membership of Taj.

Room Tip: Suite with private pool was amazing for spending a leisure holiday with luxurious comfort.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rathi6529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, 19 July 2012
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Mathew Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,569 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (415)
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English first
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 1 July 2012

We as a family took our summertime/ rainy time break in this resort....

Quite a good one where both the family and some of our friends who joined us enjoyed....

The location is a bit remote and isolated but once inside the small pint size resort one forgets all...

It misses a private or public beach but kovalam beaches are not know for swimming due to the dangerous sea currents.... But the swim in the pool is a excellent experience...

The blended layout and plan is very different.....

Staff are just okay but service a big effort always......the sea side resturant is good but one has to enjoy the wait till food arrives....

Rooms are small but the bathrooms are a new experience....

All in all a different expeience.....

  • Stayed August 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Kilimates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 30 June 2012

A nice property in an amazing place and beautifully constructed. Disadvantage of the resort is the unavailability of the beach, since you actually need to go a long way to be near the shore.

Initial Brush with the hotel during booking made us feel skeptical about the standard of the hotel. It was surprising that duty manager gave an option of "twin bed" room knowing that me and my wife are coming there to celebrate one of our anniversaries. Unfortunately ther were some cancellations & We proceeded with booking of charm room with sea view. We were welcomed by two front office staff and we experienced a rapid fire questions for 15 minutes and she went for xeroxing and came back after 15 minutes. Then came another shocker that swimming pool was under renovation which was confirmed that its functional while booking. We were shown a sea facing room from where actually we have to search for the sea :) from the room. The rooms also were very small compared to normal Taj hotels. When we asked about this the front office lady who accompanied us said there was nothing they can do about this & surprisingly also said "hope you have a great stay"..lol.. We went ahead and spoke to the manager and we seemed hopeless of the situation and we even thought of going to Leela. We went to kovalam after a brief stay in Kumarakom and also spoke to the kumarakom manager to find if there is a place that we can go back. promptly the kumarkom front office called back in 5 minutes give me an update on the availability.

The experience of the actual good service started only when the restruant guys started interacting. Though we faced a service that is surely not even close to Taj service i would still say there was tremendous efforts taken by restaurant team to satisfy our basic needs was and surely appreciated. I must mention Basil, Dino, amirul, vishnu, mutkar & jestin from jasmine bay and Biswas, George & Rahul from Bait who were the best and we personally felt that because of the above mentioned people and the service they gave we stayed back in Taj post the worst ever service we were welcomed with (we actually thought of going to leela after checking in Taj). The Jiva spa team also was good.

The service surely is not Taj standards. Front office surely needs training from the scratch or needs to be replaced if Taj needs to retain its name & status. Sufficient toiletries were not in the room. When asked front office we were told that they would be available only on request and were told that this is how Taj kovalam operates when compared to other Taj's:). Had to wait for more than 1 hours time for hot water and front office had no clue about the status of the issue. Whenever you call front office team they only have a constant answer "apologies. it will get resolved in 5 minutes". When you call for buggee you will never get it within one hours time... so you better well ask for a bugee at least before 1 hour of your scheduled time. they wont even help you with an umbrella when it is raining :( and you have to walk in the delay of bugee. Understanding the level of service spoke to them @ 8am and told that i would check out at 10:30 and asked them to keep bill & car ready. When i went at 11am to reception, again proof for bad service, they say the car has been taken for wash now & have to wait 15 minutes and the car comes after 30 minutes. When asked for a gas pump nearby en route to Kanyakumari Travel desk directs us 10kms in the opposite direction.. luckily the bugee driver guided us properly...Moreover living in the internet era even smaller hotels give internet as a basic service and ridiculous that Taj has a astronomical price attached to it.

Room choice, Never ever book a sea facing room you might not see the sea but only have a garden view. Moreover sea is not close by so do not spend money in upgrading either. confirm that the swimming pool is functional before booking, swimming pool might be functional only post august 2012. Amongst Taj's we have visited this is by far the worst service ever. Surely have to think twice if i want to go back and stay...:(.

Room Tip: Superior Charm room with Sea view is surely not worth since the sea is tooooo far ... Deluxe Allure...
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  • Stayed June 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank reachrags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 June 2012

Stayed for four nights and enjoyed every bit of it. Very friendly staff. My two little daughters were pampered with personlaised magic class and cake making class with Head chef. Enjoyed beautiful evenings at Bait the sea side restaurant.
Overall great holidays for our family.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SachinSahni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cochin
1 review
5 of 5 bubbles Reviewed 26 June 2012

We stayed for 2 nights in this amazing resort. The reason for staying here was to chill in a quiet and safe environment close to the beach, we didn’t disappoint at all and it came out to be one of the best breaks we had ever. Location is great, Far enough away from the Trivandrum city to ensure you can have a relaxed holiday yet close enough to get there if you really want to.
The greet was friendly and excellent. Cold towels, tender coconut water and other refreshments made us refreshing and comfortable. The check in was smooth and hassle free. The hotel is on a hillside and offers a tranquil and luxurious setting. We were taken to our room, a heaven in a mini tropical paradise, in a battery driven cart - the sign that Taj is cared about the environment too.
I must say that the resort employs the best gardeners available, the resort look like one mini-rainforest. The resort is a modest and compact oasis of loveliness with traditional beautifully styled cottages immersed in immaculate and well kept garden. The room was fabulous. The bathroom was big. The decor was great and very authentic. The bed and pillows were comfortable. The bathroom was impressive and even opens to the backside private garden area from the shower. The mini-bar, coffee/tea maker, fruits were impressively arranged. Some nice touches in the room were good such as slippers and bathrobes, the towel art. The housekeeping is first class, the customer service from all staff is top notch.
The resort offers superb indian food, absolutely delicious in the restaurant named Curries. There is a certain freshness in everything they provide. Even the salad was so fresh that it looked like straight from the farm. The Jasmine restaurant near the pool provides multi cuisine specialities. The seafood platter at Bait near the beach is awesome. A word of praise is about the Executive Chef Sonu Koithara. We tried all his suggestions and was delighted by the authenticity and taste. The restaurant staff was very friendly, caring and at service. The Chefs noticeable humbleness and dedication to the cooking team he works with is noteworthy. Their remarkable teamwork, much of it behind the scenes, is what makes the fresh flavours possible. The breakfast spread is wide and one of the best we’ve seen around the world. I am sure the experience at the restaurants will bring the visitors to back again many times. Hats off to the team!
The gym is well equipped, the spa is very impresssive.
The lagoon and beach across the road owned by the property provides excellent views and feeling. We can take the steps and take a pathway which leads to the beach or ask for the buggies. You can spend hours together in the serene and calm area. The beach is clean. We couldn’t swim as the sea was rough those days. My recommendation to all is to select this property if you are looking for the best in Kovalam. A perfect setting to relax and unwind. Every guest in the resort seems to have the same agenda, to relax in comfort.

Room Tip: Try the sea face villa
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ajith777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Green Cove

Property: Vivanta by Taj - Green Cove
Address: G V Raja Vattappara Road | Trivandrum, Kovalam 695527, India
Phone Number:
Region: India > Kerala > Kovalam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kovalam
#2 Romantic Hotel in Kovalam
#2 Spa Hotel in Kovalam
#2 Family Hotel in Kovalam
#2 Luxury Hotel in Kovalam
Price range (per night): ₹ 12,267 - ₹ 45,899
Hotel Class:5 star — Vivanta by Taj - Green Cove 5*
Number of rooms: 59
Official Description (provided by the hotel):
Vivanta by Taj - Green Cove, Kovalam, is delightful in many ways. While to some it is one of the finest beach resorts in Kerala, to others it is an amazing backwater retreat. And there are those that love it for its hill resort layout. Now it's all that and more. There's a nice new buzz all over. In the renewed cottages and villas, the nouvelle restaurants, the high energy bar, and the spa where you'll go Ah! ... more   less 
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Also Known As:
Vivanta By Taj - Kovalam Hotel Kovalam
Taj Green Cove Hotel
Taj Green Cove Kovalam
Taj Green Cove Resort
Vivanta By Taj - Green Cove Kovalam, Kerala

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