So called “Round The Clock” menu is a hoax. On requesting snacks from this menu @ 04:00 PM, restaurant flatly refused to provide any. On contacting Reception on this, it was told that there is no Room-Service facility in the Hotel. The telephone nos. list in the room also testified this as no telephone no. was mentioned for the Room-Service. With Room-Service virtually non-existent, we were finally served with some snacks at 05:00 pm and to say the least, neither the content nor the quality of the snacks matched with the extremely high prices charged for the same.
The breakfast & dinner at Restaurant at 3rd floor were of equally poor quality. The utensils were not cleaned properly and the food was unhygienic as tea served was cold with some unknown stuff floating inside the cup. The overall ambience of Restaurant seemed very shabby and unwelcoming.
- Official Description (provided by the hotel):
- Kovalam Beach Retreat Just 50 mts from The Samudra Beach, Kovalam. A 3 star facility property with all modern facilities, having 3 restaurants with a Sea Food Specialty restaurant. Ample Parking space & Swimming pool. Restaurant with a good view of the sea.Kovalam means a grove of coconut trees and true to its name the village offers an endless sight of coconut trees. It is also known as the paradise of the south ... more less
- Also Known As:
- Kovalam Beach Retreat Hotel Kovalam
- Kovalam Beach Retreat Kerala