We went to Travencore palace Beach reasort on 21th of April & 22nd April 2011. Based on the photo's and reviews of the Travancore Palace Beach Resort, we have accepted the hotel from our tour arranger but we are totally disappointed with this hotel because we are 24 family member from this three are senior citizen. this hotel does't have lift, the manager was arrogant & doesn't have manners to talk to guest.
The Rooms are big but don't have any good view from first & second floor. the toilets are not clean & the slope of floor is reveres so the bathing water log in the toilet door.
The door lock was not proper, handles are loose & air conditioning not working properly one remote used for so many rooms.
first night we were not able to sleep because lights gone at 2am & there was no one to attend the complain on phone. no hot water before 8 am & swimming pool also not maintain. but this not so....
The service here is quite bad as well as you have to wait hours for your food.
This hotel is totally different from what we saw in the internet.
If you decide to go to Kovalam, please check out the hotels on the beach itself....it is much more cheaper and better than this one.
So i request to all travellers not visit this hotel
- Official Description (provided by the hotel):
- The resort is at world famous Kovalam Beach and the rooms are spacious and fully furnished, and with en-suite bathroom and private balcony and television with satellite channels, refrigerators etc. The various facilities at the resort include 24 hrs airport pick up and drop, currency exchange, safe deposit lockers, laundry, 24 hrs room service, Doctor on call, Ayurvedic health center etc. ... more less
- Also Known As:
- The Travancore Palace Beach Hotel Kovalam
- The Travancore Palace Beach Resort Kovalam, Kerala