I was in Beijing with some friends and we decided to visit Tianjin to get away from the busy and traffic. We stayed at the St. Regis hotel for 3 nights. It is a completely brand new hotel and still experiencing some growing pains, which is understandable and to be expected in a new building. Overall, the hotel is very good and has the potential to be excellent once they work out all the kinks.
Meantime, a few about my experience in this particular stay. The bell service, reception and just about all the staff were very friendly and helpful. The room was very nice but very hot. Apparently, the hotel engineers are still working on the temperature controls and all they could do was provide a small portable A/C unit, which lowered the temperature a mere 1ºC to 25ºC which is still hot thus making it very unpleasant to sleep or hang around the room. To cool off, I took a shower and the ceiling mounted rain-shower was not properly installed as water started to pour out from all parts of the ceiling including the light fixture and I was scared I was going to be electrocuted. One of the primary reasons I stay in luxurious hotels is to make use of the spa (massage, sauna, steamroom, etc.) but it was still under construction and unavailable. Finally, the personal butler was a very pleasant experience. He was very helpful and attentive with one exception. At check-out, he took his time packing my friend's luggage meticulously wrapping their clothes in St. Regis' signature tissue wrapping paper but when I opened my luggage, I discovered that he just stuffed my clothes in my suitcase without a single tissue. I would not have known any different had he packed our bags equally the same. I am still quite upset.
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