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“This is a restaurant only review” 5 of 5 bubbles
Review of Cape Fox Lodge

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Cape Fox Lodge
Ranked #3 of 11 Hotels in Ketchikan
Certificate of Excellence
Plainfield, Indiana
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“This is a restaurant only review”
5 of 5 bubbles Reviewed 7 July 2011

We rode the incline up and ate here during our vacation. My husband got the 2 piece fish and chips and I got the 4 piece one (shared with our son). The fish and chips were very good. The server surprised our son with a balloon with a face on it tied to a package of cookies. This was lunch and we wore jeans and fit right in. We had a very nice table with a view of our cruise ship below. After lunch, we went around behind the lodge and walked down the Married Man's Trail. That was very enjoyable also. The only thing I could see that would have been nice was there was a computer station next to the restroom. I'm sure it was for hotel guests. I jumped on it to try to send a quick "we're fine" email to home. But it had a log on for guests only. I suppose we could have asked for a log on.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl4674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Prince Rupert, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 6 July 2011

We recently stayed here on a business trip and were quite disappointed. Unfortunately my family that ate at the restaurant believe we got food poisoning from an undercooked hamburger. While we reported this to the manager and were more than willing to review the situation we found that the staff while sympathetic, did not address our concerns. We were extremely frustrated at their unwillingness to address these issues. We requested our meal comped several times (it was not) nor did they attempt to make any accommodations to review the situation or put our concerns at ease. The floor manager seemed unable to make any accommodations and the manager, though informed, made no attempt to contact us. We found it unbelievable that so many levels of hotel staff were unable to address this or take any responsibility. We would most definitely not stay here again and recommend staff take a course on customer relations.

  • Stayed July 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank opasushi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sitka, ak
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 24 April 2011

The hotel is nice and clean with great views but they forgot why most people rent a hotel room, that is to sleep. The hotel would rate 4 stars if they would get rid of the original beds. I would stay here again though as everything else was great.

  • Stayed April 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Isledweler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 9 April 2011

I've had to do overnights at a number of hotels in Ketchikan, and this is by far the nicest. Great service, lovely rooms with a view, and the restaurant/bar has tasty food and, as a single gal, I never feel uncomfortable going in for a glass of wine before dinner.

  • Stayed March 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Traveller300072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 15 February 2011

If you are staying on business and need to utilize the internet I would not stay here.
There was almost no signal in the lodge room and too slow to use, air card just roamed. THe outer rooms have no access. Do you really want to do all your work in the lobby? No workout room, no business office. Slightly worn rooms, dated carpet etc. Drapes were so worn they had bent out of shape and had gaps. I have a hair clip on them to keep them closed. THis could be an ok vacation hotel with the tram access, a nice dinner spot etc. The hotel does seem very clean even though worn. The staff tries hard to ensure guest needs are met-within the means available to them. For business would stay at Best Western.

  • Stayed February 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rizarain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Fox Lodge

Property: Cape Fox Lodge
Address: 800 Venetia Way, Ketchikan, AK 99901-6561
Phone Number:
Region: United States > Alaska > Ketchikan
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 11 Hotels in Ketchikan
Price range (per night): ₹ 8,693 - ₹ 20,196
Hotel Class:3 star — Cape Fox Lodge 3*
Number of rooms: 72
Official Description (provided by the hotel):
Located downtown Ketchikan, within the heart of the Tongass National Forest, Cape Fox is set amidst this country's last frontier and offers the warmth of a north woods mountain cabin, reminiscent of a ski lodge. We have spacious guest rooms and suites with spectacular views of the forest, Deer Mountain or the waterfront community of Ketchikan. ... more   less 
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Also Known As:
Cape Fox Hotel Ketchikan

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