Highly recommend. Definitely should try to rent ahead of time to be sure they have a car for you. They are located in a small shop across the street from the pier where it cruise ship docked -very convenient. Upfront information helped make our paperwork time quick with no surprises. Be sure you are insured as they do not offer insurance as an option. We had a Mazda tribute in great condition which was very comfortable for the 4 of us but could also seat 5. Unlimited mileage, pleasant owners. Shop where you pick up the rental also houses items made by local Haines artisans. Owners provided some good information about the local areas - what to possibly see bear and moose, jumping salmon as they were everywhere when we went end of August. Can't say enough. To think we were almost going to pay twice as much through a brand name rental agency before finding Lynn's.