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“More of a couch surfing experience, except for the price”

Alaska Guardhouse Lodging
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Alaska Guardhouse Lodging
Ranked #8 of 9 Haines B&B and Inns
Reviewed 29 September 2016

We stayed one night at the Guardhouse. We needed two rooms as we are a family of 6. When we got to the house, the door was unlocked and no one was home. We got in and found a note indicating which rooms were ours. The rooms were fine but the rest of the house felt like we were unexpectedly arriving in a private house that had not been cleaned for a while...

When the owners arrived, we were on our way out for dinner. They were bringing in a pizza for their dinner. They quickly showed us around, including the messy kitchen and pointed out what would be our breakfast the next day, Both owners said they would be out early the next day so we were on our own to make our breakfast. The fridge was full with with their stuff but we were shown a loaf of bread and a few not so appealing fruits on the counter...

When we got back after dinner, one of the owners was watching tv in the living room and we quickly went to our rooms. The next day, as planned, we were alone to make our breakfast and found dry left over pizza on the counter. Not great.

This place is not a nice, cosy B&B. Rather, it feels as if you were lent a room in some frat house. The biggest issue is that they charge the price of a relatevily nice accommodation ($361 USD or $478CAD) for one night for two rooms. I can't recommend this place even to people I don't like.

Room Tip: just don't go there
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  • Stayed: August 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Gilles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 28 reviews

Reviewed 8 September 2016 via mobile

We stayed here on the Friday of Labor Day and had chosen this place based on other reviews and a couple of recommendations.

When I booked the owner told me she would be at work the day we were checking in so we weren't expecting her to be around when we arrived. When we did arrive at noon the house was unlocked and we found that the rooms are allocated on a first come first served basis, 2 rooms were already taken (the lower rate rooms so we had to choose a room at their highest rate). No problem as the room we got was lovely, clean and homely.

We left our details and explored Haines for the day. This place is perfectly located, walking distance for all the downtown Haines stuff you want to do.

We got back about 6ish and the owner was just leaving. She asked for our payment details and whilst in the kitchen showed me breakfast. It was a joke... a couple of sad looking bananas, cereal and bread. She said help yourself but never showed me where the plates, cutlery, glasses, cups were... if I am paying $155 a night I at least expect to have stuff to eat off, something to drink and a place to sit... the living /communal areas were not clean or tidy and there was no obvious place to sit that hadn't previously been occupied by the dog or its toys. Not the hospitality we expected...

The place is up for sale and the owner was leaving for Oregon that night. She said her partner would be around in the morning but there was no sign of her when we left at 9am the next day. I don't know if this was just bad timing and her heart is not in it but she shouldn't be taking bookings if that is the case...

Interestingly when we got back from dinner around 8pm the other 2 (cheaper) rooms were no longer occupied and the names on the allocation sheet were scrubbed out... maybe they cancelled... maybe they didn't...

We won't be recommending this place to our friends...

Stayed: September 2016, travelled with family
Thank Izzie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2015

Stayed there in November for the bald eagle festival. The property of off the main road and if there is snow on the ground, a bit of a walk for food. The property was warm and clean and the hosts were very nice. There are steps to access the property.

  • Stayed: November 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2015

Phyllis and Joann were awesome hosts and we were very, very happy with our stay at the Guardhouse. Phyllis knows everyone and everything about Haines and has a wonderful can-do attitude. Our room was spotless and the bathroom was lovely, especially the adjustable shower head. Phyllis picked us up from the small harbor dock and gave a quick tour of town (we were tired) and even stopped at a convenience store along the way for me. They let us stow our luggage in the covered porch so we could go sight-seeing and then drove us to the ferry dock when it was time for our boat. I highly recommend this friendly, comfortable inn. Oh, and the wi-fi was free, just ask for the password. Say 'hi' to Finn (the dog) for me!

Stayed: June 2015, travelled with family
Thank mzskunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2015

We stayed two nights. It is very homey, comfortable and clean. The owners are very friendly and welcoming. . It is close to,the ferry so you can walk in. However, the breakfast was only cold cereal, no juice for kids, bread but no homemade jam as promised. Make your own hot cereal. But milk ran out the second day. Disappointing.
Still, I would recommend it otherwise.

Room Tip: The room with its own bathroom was really nice.
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  • Stayed: May 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Adrienne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alaska Guardhouse Lodging

Address: 15 Ft Seward Dr, Haines, AK 99827-0853
Region: United States > Alaska > Haines
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
Ranked #8 of 9 B&Bs / Inns in Haines
Price Range: ₹ 4,177 - ₹ 6,105 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Official Description (provided by the hotel):
We provide a safe restful haven on your trip through Alaska. We are year round locals that know all the hiking/fishing/art/foodie hot spots. Come stay with us and us our local knowledge to become a local. We welcome people staying 1 night or a few to check out our awesome town! ... more   less 

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