We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great first class hotel”
Review of Barcelo San Jose

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Barcelo San Jose
Ranked #12 of 77 Hotels in San Jose
Certificate of Excellence
Stockholm, Sweden
Level 6 Contributor
129 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 413 helpful votes
“Great first class hotel”
Reviewed 27 January 2008

Stayed at San José Palacio one night before our roundtrip in Costa Rica and one night before going back to Sweden. We liked this first class hotel. The rooms felt big, luxury, big beds with a lot of pillows. It was also very clean. We got rooms at the 6th floor so we had a nice view ower San José. The breakfast was big and very good.

  • Liked — We liked the luxury rooms
  • Disliked — The casino
  • Stayed January 2008, travelled with friends
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Mats_Stockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review, 25 November 2010
Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,330 reviews from our community

Traveller rating
    454
    489
    244
    75
    68
See reviews for
216
421
105
315
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ocean Grove, New Jersey
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 December 2007

I was on a Caravan tour and we began and ended our trip with this hotel. I enjoyed staying there. The beds (as far as Costa Rica goes) were as comfortable as to be expected. You also have a mini bar, TV & phone. The place is clean - with a nice pool and grounds. You also have a decent bar with lovely buffets.

I would stay there again - no worries.

Stayed December 2007
Helpful?
6 Thank Helloziti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review, 26 November 2010
Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level 6 Contributor
126 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 10 December 2007

This could have been (should have been) a very nice hotel. The grounds are lovely and the staff very nice, but the bed was miserably uncomfortable. Fortunately we were only booked there for one night before moving on to the rain forest. Everything else was fine, but basically the bed is the most important feature in a hotel room. It was extremely hard and I generally like a firm mattress, but this was ridiculous. I felt like I was sleeping on a steel rod that protruded from the mattress.

  • Liked — the staff was very nice and helpful
  • Disliked — the very uncomfortable bed
  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pesca7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review, 26 November 2010
Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dusseldorf
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 November 2007

Just OK. Would come again.

Stayed November 2007
Helpful?
Thank mofador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review, 26 November 2010
Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 November 2007

After a pleasant stay at the Barcelo Palacio last year, I felt confident in using the hotel as a base of sorts for this years trip back to a country we have grown to love. My husband stayed there 2 nights at the start of his trip and then I joined him midtrip for a night and then we stayed a 4th night before leaving the next morning from the San Jose Airport. While the accomodations were still nice, we found the service to be lacking. Each morning we were forced to the front desk to remind them that our reservation via expedia.com included breakfast. It was a pain to say the least and the restaurant staff was less than understanding and made us feel as if we were trying to scam some eggs and toast. You would think that by the fourth time they would have finally gotten the confusion resolved, but nope, each day the same issue came up at the end of our meal. Also, we left word with the front desk that we would be having a package delivered to the hotel the day prior to our final night's stay. They said that would be no problem at all. The vendor arrived to deliver the package and they said they had no record of us making arrangements for the delivery and didn't even show us as staying at the hotel the next night. Ironic, because when we arrived and asked if the package had arrived upon check in they had the notes right there with our reservation. We were able to resolve the delivery the next morning, but again, it was a hassle and we incurred extra delivery charges. I was satisfied with our stay, but I left thinking I'd probably try a new place next year.

Stayed October 2007
Helpful?
2 Thank mslll75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review, 26 November 2010
Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Jose hotels
3.5 km away
Hotel Presidente
Hotel Presidente
#5 of 77 in San Jose
1,440 reviews
3.3 km away
Hotel Santo Tomas
Hotel Santo Tomas
#8 of 77 in San Jose
944 reviews
0.9 km away
Crowne Plaza Hotel Corobici
Show Prices
Show Prices
Show Prices
3.0 km away
Radisson Hotel San Jose Costa Rica
2.0 km away
Park Inn by Radisson San Jose
1.8 km away
Hotel Grano de Oro San Jose
Show Prices
Show Prices
Show Prices

Been to Barcelo San Jose? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Barcelo San Jose

Property: Barcelo San Jose
Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in San Jose
#2 Spa Hotel in San Jose
#16 Business Hotel in San Jose
Price range (per night): ₹ 5,547 - ₹ 10,255
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Barcelo, Booking.com, Expedia and HotelQuickly so you can book your Barcelo San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing