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Reviewed 30 September 2018

It has been almost two decades since the last time I stayed at this hotel and I can quickly summarize that they have done a very good job in keeping the accommodations and offered services. A lot of infrastructure refurbishments are visible.
The hotel offers a lot of dining options, food is very good. The staff is very friendly and capable.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank SBE73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 1 October 2018

Dear SBE73,

Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

This hotel is in a great location. The staffs and manager are extremely nice and go above and beyond to make the guests feel like home. They ask feedbacks from the guests and strive to improve. The hot and fresh breakfast is the best while I visit in Costa Rica. I would recommend to everyone who visit San Jose.

Stayed: September 2018, travelled as a couple
Thank royanbarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 17 September 2018

Dear royanbarry,

Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

Due to work I travel internationally very often. This is definitively the worst IHG hotel I have stayed. The hotel is very, very outdated and the smell of the room was nauseating. I think they have never changed the AC filter since it was built. From the carpet I think it was 70 years ago

Besides the night before I leave (10 PM) I received the attached letter saying that everyone needs to do the checkout before 8AM, crazy. I needed to rearrange my agenda due to this communication.

Try to avoid this hotel at any cost.

Stayed: August 2018, travelled on business
Thank pablorosas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 20 August 2018

Dear pablorosas,

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER.

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

This was our first stop of a 3 week vacation to Costa Rica. Hotel shuttle or cab service from SJO airport was $30. Due to weather issues changing out itinerary we needed to shay a few extra days and they were very accommodating. We added a few tours from their onsite operator to fill the gaps and they worked out great. The restaurant was reasonable priced and the food was good. Although the hotel is around 40 years old, it was well maintained, updated and clean. Our room was great and quiet. They do have a washer and drier for cleaning your clothes.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 10 August 2018

Dear Jeff S,

Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

The culture in this hotel is definitely outstanding and customer oriented. All the staff went out of their way to make us feel welcomed. Both John and Raquel gave us outstanding personalized service. Thank you

Stayed: July 2018, travelled on business
Thank G2492QCcarlosd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corobici, Marketing at Crowne Plaza Hotel Corobici, responded to this reviewResponded 8 August 2018

Dear G2492QCcarlosd,

Thank you for taking the time to tell us about your experience at Crowne Plaza SAN JOSE COROBICI CONF. CENTER.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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