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“Ripped of in Montezuma”
Review of Agua Vista

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Agua Vista
Reviewed 22 June 2016

Arrived at the hotel, put valuables in the safe, went to dinner, came back and everything had been stolen. The safe was forced open with perhaps a crowbar, clearly an inside job, perhaps a disgruntled employee familiar with the place. Completely ruined our trip, the resort has zero security and at the end of a mile long driveway, on first view charming a remote, on second view remote and vulnerable. The hotel owner has no insurance and accepts no liability even within the safe provided. Avoid until this high crime area gets security guard.

Stayed: May 2016
5  Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AguaVistaCR, Owner at Agua Vista, responded to this reviewResponded 23 August 2016

We find it astonishing that six months after your visit you are writing this review. As we told you repeatedly during your stay -- while you cursed Costa Rica, made accusations to us, bribed the local police, complained about Montezuma, and used our personal mobile devices (and email!) so that you could make business arrangements -- we are horrified and sorry that this happened to you. We would NEVER want anything like this to happen to any of our guests. We were as stunned as you were by the audacity of the thief and have since taken much greater measures to prevent this from ever happening again, including stronger window locks, installing security cameras, new safes, and more. Our two person staff has been with us for years and we are deeply offended that you would suspect them (or us!) of doing anything to jeopardize their livelihood. We were saddened that you did not have any travel insurance that might have covered your loss. Costa Rica (which is not the United States) does not have available any type of rental home insurance that would have covered this - otherwise, we would have it! The insurance companies say this is because there is no way to prove what items people are traveling with, particularly cash. We refunded to you the entire amount of the rental fee the following day when you said you didn't want to stay. And then you stayed, which we understand; Agua Vista is a beautiful place, as you told us yourself on your third day with us. This area of Costa Rica is remote and very much off the beaten path, as is Agua Vista. Usually, this attracts a kind of tourist who is adventurous, open minded, and aware, interested in the richness of flora and fauna which abounds, the alternative and multicultural nature of town, and in leaving a light footprint.

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Reviews (211)
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2 - 6 of 211 reviews

Reviewed 7 May 2016

In a beautiful, remote hilltop jungle location, our sweet little bungalow welcomed us to Montezuma. Agua Vista is a nice retreat from the town of Montezuma. Our bungalow had it's own dipping pool, hammock and outdoor (fully private) shower. The grounds have a koi pond and trails down to the river. Wildlife entertained us as we relaxed in the hammock.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jlh80202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2016

Marvellous views of the ocean and jungle too, yet all the amenities are to hand. You can walk for miles in the national parks and not see the animals that wander into the garden, but none of them are intrusive. We had a wonderful time trying to photograph the humming birds.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2016 via mobile

Hands down one of the best places stayed in our two month tour of Costa Rica. Y'all were so sweet to our wife (girlfriend at the time) and I when we showed up off the water taxi (with Ruby from London) and didn't have a place to stay because we were "winging it" and trusting her research. The views are to die for and the accommodations leave nothing to be desired. They have furnished all the necessities and plenty of creature comforts. The air conditioning is powered by Mother Nature which was just fine with us. Water falls to jump off of are a short hike away and the town is very quaint. We loved our time there. We hope y'all choose this place as well.

Stayed: December 2015, travelled as a couple
Thank elizabeth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2016

A stay at Aguavista is the perfect antidote for city living! Khalida and Alex are ideal guides for the area, because Alex's family has been here for generations but they have both lived in the US. The grounds are lush and the accommodations private and beautiful. Wake to a gorgeous sunrise over the ocean and the sounds of birds and howler monkeys echoing through the jungle. The beds are comfortable, the kitchen complete, and the private decks perfect for relaxation. We'll be back as soon as we can!

  • Stayed: March 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Agua Vista

Address: 1 mile from downtown Montezuma, Montezuma 60111, Costa Rica
Region: Costa Rica > Province of Puntarenas > Montezuma
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #3 of 28 Speciality Lodging in Montezuma
Price Range: ₹ 3,662 - ₹ 4,112 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Official Description (provided by the hotel):
Agua Vista is located in the lush hills above Montezuma, at the bottom of the Nicoya Peninsula in Costa Rica. We offer stunning views, convenient access to town, and abundant wildlife. Each house, unique, tastefully designed and nestled into the jungle, is clean and comfortable and comes fully equipped. Agua Vista provides the perfect combination of seclusion and accessibility. We look forward to sharing our piece of paradise with you. ... more   less 
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Also Known As:
Agua Vista Hotel Montezuma

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