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“Good for a family...”

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Tulemar's Buena Vista Luxury Villas
Certificate of Excellence
Vancouver, Canada
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good for a family...”
4 of 5 bubbles Reviewed 3 March 2012

Just came back from 4 nights at Buena Vista my husband and I. There is a lot of writing about this place. This is our experience.
The bad...
We arrived early so our concierge took us to the restaurant by the pool. We were early so we ordered a meal. Me a tuna salad... which I did not like whatsoever and I am not a difficult one. When asked if I liked my meal I said no and was snobed the rest of the time by the male waiter (rude) who is not by a mile a happy person. We avoided this restaurant the rest of the time.
Our air conditionning system leaked ... a lot. We had to stay till they came to fix it one night... only to come back with water all over the floor after dinner. But they did fix it the second time around.
We were not warned about one of the pool being renovated and it was the one closest to our villa. We had to drive to the beach and other pools which was kind of far from our place to walk. Yes there is a shuttle but our time is precious and we did not want to wait for it.
The good:
The beach is great. Nice waves sometimes for a good boogie surf. Most importantly it is SAFE for everyone especially for families ie no undertow, no super big waves and nobody selling stuff on the beach. The beach is private and clean. We took advantage of the free kayaking daily and a couple of time took the kayak to the blue floating wharf in the bay to snorkle (with the snorkling equipement compliment of Buena Vista). Saw some cool fish there and no waves will push you onto the coral. In our kayaking trips saw no whales or dolphins
( try Nuevo Vallarta in Feb and you will). I don`t know if there is another nice place with a private and safe beach like this one around...
My favorite restaurant was Se como no. There was a talented signer walking around and making people play the castagnas with him. It was magical when a few fireflies came around to light the whole show.
So our stay at Buana Vista was in general good. A touch pricy... but the fridge was a good size and the rooms were kept clean. The bed comfortable. The air conditionning system had a had time to keep up but hey... it was over 90 F everyday with the sun blasting on the very many windows... yes a 150 degre view up the canopy...so stunning ... and so was the wildlife, especially the birds and I really was impressed with the landscape being an horticultirist. Only wish we had a balcony... felt a bit claustrophobic in our villa without one.
Do I recommend this place? Yes if you have a family because the villas are big for a couple.
We came to see Manuel Antonio and I was disapointed after our trek to Parque National Corcovado. If you want to experience a `real jungle` please give this one a try. You go down south to a a little town of Sierpe (3 hrs drive from Manuel Antonio) take a boat 1.5 hr through a river with mangrooves that will bring you out back to the sea (wild wild ride..) to Bahia Drake. There are many rustic places there to stay and one very luxurious... (we stayed at Vista Drake, not the luxurios one LOL). Got up at 4:30 am had coffee and got on another boat 1.5 hr ride to the jungle for an all day treck, with breakfast and lunch included. The treck was not realy hard. We took our time to observe... We saw way way more animals not seen in Manuel Antonio. On the way down Uvita and Ojochal and Dominical are places worth seeing. Ojochal has amazing restaurants (a french town) and Dominical is a surf town with a great local market worth visiting if you want to buy cheaper souvenirs... you can bargain. Hope it helps... Cheers

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank maddykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 4 March 2012
Thank you for staying with us and taking the time to write your review. I’m sorry we were not able to check you in early often in high season January 3 to the end of March we are operating at a very high capacity and can’t do early check-ins… I’m sorry you did not like the food you got at our family pool. We don’t offer a tuna salad, but my guess is that you had the Yellow fin Tuna and Pineapple Wrap. I spoke with the employee regarding this and he was not attempting to be rude his English is developing and after you voiced your displeasure he was a bit intimidated. He is a newer employee and we are working with him.
As far as the AC they get a full work out this time of year and sometimes we do need to make on the spot repairs. I’m glad we solved the issue.
The swimming pool near your bungalow is a private home and a private pool that that owner is renovating. Lucky our Family pool is quite close and while you can be driven to it, it is easier to walk to thus we provide both maps and signs.
Lastly I’m glad you enjoyed our beach it is the highlight of the property and we are very proud of it. And like you said we do provide kayaks, boogie boards, snorkel equipment, beach towels, umbrellas and lounge chairs. There is also food and drink service on our private beach. Over all sounds like you had a good Costa Rican vacation and also enjoyed the Osa to the south of us. Pura Vida
The staff
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Murfreesboro, Tennessee
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 1 March 2012

Yes the views from our villa were breathtaking. The infinity pool was nice. But the pool closest to our villa was closed so we had to be driven to a pool. We received no notice prior to our arrival that the pool would be unavailable. Our villa was extremely hot during the middle of the day. One of our air conditioners leaked inside the villa. Our villa had no ice maker and they would not deliver ice to us. We had to buy our own ice! We don't have to do that even in a motel. For a place this upscale we expected more. We were never able to connect to their wi-fi.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BuenaVistaLuxuryVil, Manager at Tulemar's Buena Vista Luxury Villas, responded to this review, 12 March 2012
Thank you for taking the time to review Tulemar Bungalows and I’m glad you liked the Family pool, hope you visited our other infinity pool too, the Adult pool. Unfortunately there is no pool within the bungalow footprint, the pool you refer to in your review is part of a private residence and that owner is renovating his pool. Our hotel guests are not and have never been allowed to use any of the private residence pools within Tulemar Gardens.
As far as you’re A/C unit goes, during high season these units get a radical amount of use and we did fix the problem as soon as you told us.
There are ice trays in the bungalow refrigerators, but if you do need larger amount of ice our concierge service can retrieve it for you from the store.
Our Wi-Fi was upgraded early this year and we have not had any issues with it; I’m sorry to hear you could not connect since the signal is quite strong in the bungalows.
Pura Vida
The Staff
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ct
Level Contributor
198 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

We have just returned from a 5 day stay at Tulemar's Buena Vista Luxury Villas. Every element of this visit was first class. The villas sit perched on a cliff above a picture perfect private crescent sand beach. It is less than 3 miles to Manuel Antonio Park and Beach, but there is actually no need to go there. Tulemar is well within the rain forest itself, and there is an abundance of wildlife everywhere (right down to the spider monkeys who visit our terrace every evening).
You are greeted at Tulemar by top notch staff and a truly personalized concierge who is available to inform you of all there is to do in the area. Our concierge, Brian, was terrific and arranged a white water rafting trip (which we needed to change several times - no problem), surfing lesson, and several restaurant recommendations.
The villas themselves were much more than we expected. They were virtually brand new, and by my estimates, more than 2000 s/f. Huge! Each of the two bedrooms had double volcanic stone outdoor showers, and the upstairs consisted of a wall of glass leading to a full floor vista terrace with a hot tub, dining room table and sitting area - all facing the rain forest and the ocean. There is a full kitchen with brand new granite counter tops and appliances, and the villas, although all decorated the same, were very tastefully done and quite modern. Our villa could have slept up to 10 persons. If you want the kitchen stocked with food - they will do the shopping for you.
There are some steep hills here which can be tough to climb - but there is a shuttle van that runs constantly and is always available to come get you if you call (or if you don't it will pass every few minutes). Tulemar is centrally located right between Quepos (the small town) and Manuel Antonio Park. You can easily walk to many restaurants and attractions directly from the property, but the shuttle is almost always willing to take you there for free as well.
I have heard that there are spectacular resorts in the Manuel Antonio area - I just can't imagine what more there is than what we experienced at Buena Vista.
See reviews on this area. It is so amazing and there is so much do in this area. Highly recommended.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glbtrvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

We stayed in a one bedroom select villa for seven nights with our two boys ages 10 and 12. I think the best part of the villa is the wonderful balcony with views of the Pacific, a grill, hammock, and furniture. The beach is very nice with waves to play in and very warm water!! The food and drink service at the beach was good as well.

We ran into people who complained that getting the shuttle to and from the beach involved a long wait at times and they were frustrated. We walked to and from the beach even though it is hilly so we don't have complaints about the shuttle.

We did zip lining, kayaking in the mangroves, a tour of Manuel Antonio national park and
white water rafting. It turns out that the white water rafting with Favia was the best of all the experiences we had! The views were beautiful and there were some small challenging rapids (only considered class II or III). We even saw Toucans flying around and perched in the trees.

My only serious complaint would be that when things did go wrong during our week, they were not handled very professionally. They need to work on finessing their customer service. They were great in helping us set up tours but not so great when my dress got paint on it while sitting on the wicker chair on the deck. My dress and my husband's shorts were ruined. I just wanted reimbursement for the cost of the clothes but it turned into a wheeling and dealing situation with promises to do everything BUT reimburse..including $100.00 gift certificate at Victorias etc. etc. There was a lot of "I have to talk with my boss"
and haggling. It kind of reminded me of trying to buy a car! Anyway, it was very stressful and ultimately we were reimbursed but it could have been handled so simply with an apology and reimbursement and it wasn't. It was almost as if they tried to turn around and make it seem like it was our fault and that we were being unreasonable (at least that's how it felt).

Unfortunately there was also construction going on right next to our villa which lasted from Monday until Friday. I'm wondering why this couldn't have been done in the off season? We were out early and back late many days so it wasn't horrible, but who wants to hear saws and hammering etc when they are trying to get away from it all? They did pay for one of our tours to make up for it, but still....

Despite all of this, however, I think we would go there again! It was just so beautiful!! But I definitely have a sour taste in my mouth from interactions from the various concierge we had to deal with when we had issues.

Stayed February 2012, travelled with family
Helpful?
Thank coc60745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, NY
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

Don't miss this property. My family, including 11 and 13 year old daughters, had an unbelievable stay at Buena Vista Luxury Villas. We stayed in a 3 bedroom premium villa for 5 nights. Accommodations were spectacular. Amazing views of the beach, monkeys on our porch, full kitchen, 4 bathrooms! Could not be better.

We had a private concierge named Brian who helped us throughout our stay. He made dinner reservations, arranged a white water rafting excursion and even waited with us for our transfer back to the airport.

Top to bottom, first class!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BoatingFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tulemar's Buena Vista Luxury Villas

Property: Tulemar's Buena Vista Luxury Villas
Address: Tulemar Gardens, Manuel Antonio National Park 6350, Costa Rica (Formerly Buena Vista Luxury Villas)
Phone Number:
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Manuel Antonio National Park
#2 On the Beach Hotel in Manuel Antonio National Park
Price range (per night): ₹ 14,932 - ₹ 53,782
Hotel Class:4 star — Tulemar's Buena Vista Luxury Villas 4*
Number of rooms: 38
Official Description (provided by the hotel):
Welcome to Tulemar Resort The Premier Resort Hotel in Manuel Antonio, Costa Rica Rated as the number 1 resort hotel in Central America and Costa Rica and number 9 in the World by Trip Advisor Tulemar Resort is a full service resort set in the peaceful 33-acre gated and secure Tulemar Gardens Condominium. A wide variety of standalone accommodations are available for our guests, including the famed Tulemar Bungalows & Villas, as well as our luxurious 1, 2, and 3 bedroom Buena Vista Luxury Villas. The property itself is spectacular, nestled in a lush rainforest overlooking the beautiful Manuel Antonio coastline. Surrounded by nature, Tulemar Resort features incredible gardens, walking paths, thriving wildlife, and the ONLY exclusive sandy beach in the region. At Tulemar Resort you will enjoy the luxury and privacy of your very own villa, along with the amenities of a high end resort, including concierge service, daily maid service, 4 swimming pools, beach bar, spa services, tour desk, and the best sunset bar and restaurant in town. We invite you to review our website for photos and details, then book one of these magnificent villas or bungalows and experience the most unforgettable vacation of your life! ... more   less 
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Also Known As:
Buena Vista Luxury Villas Hotel Manuel Antonio National Park
Buena Vista Hotel And Casas

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