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Reviewed 7 October 2017 via mobile

The hotel has a great location. Close to the bus stops, other restaurants (the Poolside Bistro next to it is highly recommended). The casino was nit opened during my stay and also the bar. My only complaint is the wifi. There isn't any available in the rooms, they shouldn't offer that service.

Stayed: October 2017, travelled with friends
Thank Astrid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ_Jensen, General Manager at Byblos Resort & Casino, responded to this reviewResponded 11 November 2017

Dear Astrid A.
We appreciate your comments regarding your stay here at Hotel Byblos. Sorry to hear that your wifi was apparently not working as we do offer excellent service throughout the whole hotel property. Hotel Byblos and its restaurants Jolly Roger Sports Bar and Poolside Bistro are truly in a great location in Manuel Antonio, yet we have lots of wildlife on our property since we are so close to the National Park.
We hope to have you back again soon at Byblos!
Best regards,
Russ Jensen

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Reviewed 2 October 2017 via mobile

Elias, Mary, Andreas , Ben and the rest of the staff made our stay here awesome. Great breakfast daily, nightly sipping wine ,by the pool , just sitting and visiting with these amazing people. You rock Elias!!

Stayed: October 2017, travelled as a couple
Thank tressamae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ_Jensen, General Manager at Byblos Resort & Casino, responded to this reviewResponded 11 November 2017

Dear tressamae:
Thanks for your wonderful comments about our tremendous staff at the Poolside Bistro.
Great service, friends and food make a winning combination!
Warm regards,
Russ Jensen

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Reviewed 2 October 2017 via mobile

The hotel is really nice. Good food, location and comfortable. The only things that needs to improve is the service and the wifi. We never, NEVER had wifi in the room and the front desk lady tried to change us rooms but non of the rooms had. They should explain on the webste that there is only wifi in the common areas.

Stayed: October 2017, travelled with friends
Thank Astrid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ_Jensen, General Manager at Byblos Resort & Casino, responded to this reviewResponded 11 November 2017

Dear Astrid A:
Thanks for your comments, we have checked the wifi and apparently there was a service problem during your recent visit. Fortunately, it was fixed quickly and there is service throughout the hotel, both common areas and in rooms.
We hope you will come back again to Hotel Byblos and enjoy our great location, food and facilities here in Manuel Antonio.
Sincerely,
Russ Jensen
General Manager

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Reviewed 25 September 2017 via mobile

Service was amazing! We felt like VIPs! Elias was the best! We only went for dinner and drinks and received excellent service! The pizza was excellent service was great!

We highly recommend the restaurant!

Stayed: September 2017, travelled as a couple
Thank Kmiranda2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ_Jensen, General Manager at Byblos Resort & Casino, responded to this reviewResponded 9 October 2017

Dear Kmiranda2007:
We are so happy to hear you enjoyed the pizza and our friendly service here at the Poolside Bistro at Byblos. We hope to see you again on your next trip back to Manuel Antonio.
Warm regards,
Russ Jensen

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Reviewed 10 September 2017 via mobile

I came to Costa Rica for business in San Jose but added a few days of solo travel after to see more of the country and chose Manuel Antonio.

The staff were prompt to respond to any questions I had and were super helpful setting up my transportation to and from San Jose. Once I arrived, the staff was so nice and helped set up other tours and recommendations for places to eat and things to see. The restaurant by the pool was good, but it was the staff who were so friendly and nice that really made it a pleasant experience. And having breakfast included is always a nice bonus.

Across the street is Agua Azul, which had delicious food! I came to Manuel Antonio in low season, but I believe they have a casino and an additional restaurant open at the hotel during the busier months.

Stayed: September 2017, travelled solo
Thank nat_nv123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ_Jensen, General Manager at Byblos Resort & Casino, responded to this reviewResponded 9 October 2017

Dear nat_nv123:
We are so glad you had a great visit here at Byblos. We do have an additional restaurant at the hotel called the Jolly Roger which features wings and burgers. It is located right next to the casino. Great atmosphere and the food is delicious. Thanks fo rthe kind comments about our super staff!
We look forward to your next visit here with us in Manuel Antonio.
Cordially,
Russ Jensen

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