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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$ 86/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (2,873)
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1,820
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All reviewsswim up barsushi barhot springscosta ricawet bargolf carttour deskthermal poolscaravan tourmain restaurantgreat view of the volcanobreakfast buffetroom keybeautiful groundsrocking chairswelcome drinkhumming birds
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303 - 308 of 2,873 reviews
Reviewed 20 November 2017

The resort has chalets spread out on a hillside leading up from reception; all (when it is not cloudy!) with stunning views of the volcano. Many rooms are quite a long way away from the reception, restaurants and pools which is a big disadvantage if you don't have a car and there is a tropical rainstorm. The rooms are chalet style and together with the hotel grounds are kept immaculately. The plants and gardens are beautiful and the pool areas are also well kept. The rooms have high beds but no easy chair to sit on just a hard wooden stool. The shower room is very nice and the plants are a nice touch but it was difficult at first to operate the shower without being either scalded or frozen. Restaurants are expensive. Good wifi throughout. Stayed two nights and could have stayed longer.

Room Tip: Get one near reception.
Stayed: November 2017, travelled as a couple
Thank Col07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Atención al cliente at Arenal Springs Resort and Spa, responded to this reviewResponded 27 December 2017

Dear guest, Thank you very much for your good comments. We strive to provide the best service. For rooms that are a little further away from the reception we have at your disposal and without any extra charge, the service of internal transport carts from your room - reception - room. Greetings and blessings from Costa Rica.

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Reviewed 19 November 2017 via mobile

We were only there for one night as part of a tour so could not experience everything in the hotel unfortunately.
However lovely room with view of the volcano and the grounds looked beautiful. Would have loved to experience the hot springs and pool but no time.
Had dinner and breakfast in the buffet restaurant which was ok but there are plenty of restaurants a short drive away.
Hope to return in the near future!

Stayed: November 2017, travelled as a couple
Thank PhilScam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Atención al cliente at Arenal Springs Resort and Spa, responded to this reviewResponded 27 December 2017

Dear guest, Thank you very much for your good comments. We hope you visit us very soon so you can enjoy all the amenities of the hotel. We wait for you with open arms. Greetings from Costa Rica.

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Reviewed 16 November 2017

When we arrived at Arenal Springs for the first half of our honeymoon we were in awe at the view of the volcano out our front door. Each "room" is more like an individual cabin. The showers are open air, so there were some issues with bugs in the bathroom, but that was to be expected in the rain forest. The resort was great, but dinners were very expensive. We generally called a cab and went into La Fortuna for dinner each night. The staff was so warm and welcoming! Staying in this part of Costa Rica was definitely a once-in-a-lifetime experience!

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank caseyburns12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Atención al cliente at Arenal Springs Resort and Spa, responded to this reviewResponded 27 December 2017

Dear guest, Thank you very much for your good comments and we are working to improve the aspects mentioned, sometimes inconveniences arise from the tropical environment, but we are already aware of the improvement of these problems. We appreciate your stay with us and we are very honored to be able to make your honeymoon an unforgettable experience. We hope to have you back in Costa Rica.

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Reviewed 12 November 2017

We spent 3 nights at the Arenal Resort and Spa. All the rooms face the Arenal Volcano. The rooms were nice, clean and comfortable. Staff were attentive and very friendly. The grounds were pristine and very green. We enjoyed the thermal springs on the property each day. The resort breakfast was nice-a lot of variety. The coffee was excellent! Only drawback was we did not have personal transportation off the property and were unable to enjoy local meals in-town. The evening resort food was expensive and lacked variety since it was off-season and not all the restaurants were open.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank fvknapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Atención al cliente at Arenal Springs Resort and Spa, responded to this reviewResponded 27 December 2017

Dear guest, Thank you very much for your good comments, we also appreciate your criticism as it motivates us to continue working to improve and provide the best service.
We hope to have you back very soon. Greetings from Costa Rica.

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Reviewed 6 November 2017 via mobile

Overall a very attractive property. All rooms face the volcano so you do not look out at your neighbors. Laundry service is by the piece but not unreasonable. This does seem to be a party place, just relaxed and quiet.

Stayed: November 2017, travelled as a couple
1  Thank Lee Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Atención al cliente at Arenal Springs Resort and Spa, responded to this reviewResponded 26 December 2017

Hello Lee Z, thank you for selecting us for your stay in Costa Rica, your comments motivate us to continue giving our best effort to provide the best service to our guests. Greetings and happy holidays!

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