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“Great experience”

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Arenal Springs Resort and Spa
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great experience”
5 of 5 bubbles Reviewed 6 May 2012

What a great hotel. Everything from the service to the spa to the great people made our stay fantastic. We did have some maintenance issues with the ac and toilet, but the overall experience made up for it. I will say the restaurant was not what we expected and we had much better food in town.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smartiann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 14 May 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,308 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (535)
Date | Rating
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English first
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 May 2012

Just spent 3 nights at Arenal Springs Resort. I stayed there numerous times. the cottages are wonderful. The tour to Sky Track was exciting. The service - hot spring pools are wonderful. People are very nice - bartender Manual - hostess at the restaurant Evelyn - res. manager - Liz - were like family. The food was delicious.
I highly recommend it.

Shoaib Zaman - May 2012 - Chicago -IL- USA

Room Tip: All rooms have view of the volcano but the rooms closer to the pool have better view
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Z-Bengal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 14 May 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colebrook, New Hampshire
Level Contributor
426 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 bubbles Reviewed 4 May 2012

All you could expect in this 4 stars resort and spa...

Luxurious apartment, comfortable beds, natural hot springs, wet bar and sushi bar, great restaurant and wonderful service!!!

The breakfast buffet is great with omelette and flat bread fresh bar and service... Delicious fresh fruits and plantain...

Horseback riding, canopy, rafting, rip Celeste option packages available at front desk...

A great place to stay while in La Fortuna...

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank benoitleblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 14 May 2012
My friend, thank you very much for your lovely comments always help us to continue working in the best way possible, our ultimate dream is that 100% of our guests always feel at home, and thanks to your comments we can see that things are doing well and things are going wrong, for us to have been a pleasure having you as guests, and our embers are always open waiting for you to return.
thank you very much again and God bless you always
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walnut Creek, California
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 May 2012

We stayed two nights as part of our Collette Vacations tour of Costa Rica. We liked this hotel for its private cabins, good service and meals (buffet style). Nice rainy weather place with planters in the shower (watered from open skylight above). We were serenaded to sleep by the howler monkeys! Laundry service was fast and reasonably priced. We were treated to a delicious fruit smoothie on our arrival in the late afternoon. Location convenient for trips to town for shopping or restaurants, etc.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 4 May 2012
Hello friend, thank you very much for being in our hotel and we very much appreciate your comments, nice to see that you had a nice stay that makes us feel very happy, hopefully in your home everything is fine
thank you very much for your comments God bless your family, hope in God to have you back. PURA VIDA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
denver
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

WE stayed for two days at the end of March and had a great time. The resort was beautiful, the food and the swim up bar were great. WE got some great sight seeing advise from Minor and he was right on with tours and places to go. Can't wait to go back!

Scarborough's from Colorado

Room Tip: They have 4 rooms that are up one flight of stairs - I think they are rooms 802&802, 903&904...
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sienalab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, 2 May 2012
Hello friend, thank you very much for being in our hotel and we very much appreciate your comments, nice to see that you had a nice stay that makes us feel very happy, hopefully in your home everything is fine
thank you very much for your comments God bless your family, hope in God to have you back. PURA VIDA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arenal Springs Resort and Spa

Property: Arenal Springs Resort and Spa
Address: 5 Miles West of Catholic Church of la Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
Price range (per night): ₹ 8,877 - ₹ 43,484
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/La Fortuna De San Carlos

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