Re food. Take into account other reviews which are pretty accurate. Myself I ordered a deep cruse cheese filled pepperoni pizza and it was pretty bland tasting, however other side dishes my wife ordered seemed okay. Maybe this place just needs a new head chef or something? The rest of it was okay - it is spacious, air conditioned, and service does try. Probably just requires better management?
Additional info to do it some justice: this Pizza Hut is part of a shopping mall complex. It has a few good things notably a lage Carrefour and a Decathlon. It is not far from Hongqiao airport and if you are driving here parking is free.
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