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Parijat_17
Gurugram (Gurgaon), India

Pathetic !!!

1.0 of 5 bubblesReviewed 22 Aug 2012
Stayed here for one night on a weekend before my business trip. One of the most pathetic experiences I have ever had on a foreign trip. The entire hotel staff does not know proper english - not even the reception team.

The reception hall was clogged with some sort of refugee crowd and the smell of beer and cigarettes filled the aroma. It was horrible to enter such a scenario.

The hotel did not have a single decent vegetarian dish on the menu nor was the chef willing to make any changes to what was available. Ended up traveling outside for 12 kms in a taxi, all again thanks to the concierge desk who could not understand or explain the locations i wanted to go to.

The telephone executives were always rude. At one point of time, I was even refused a matchstick box in a smoking room and the service desk had the guts to suggest that i step outside the hotel and buy a lighter for myself. All this while the refugee crowd at the reception was smoking away to glory in the main lobby.

Final word, If you are and outsider / foreigner in China - Please do not go to this hotel. Will never even think about coming back again.
Date of stay: July 2012
Room Tip: Please don't o to this hotel if you dont know chinese
Trip type: Travelled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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6 - 11 of 34 reviews
Reviewed 2 August 2012

My stay to shanghai eiffelton was very nice. Infact it was very cheap in terms of budget. But the problem there happened is about language. People there hardly understands english. We had issues with that. But any how hotel is at its best regarding location, price, service etc.

Date of stay: May 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kk0990
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2012

comfortable room at a low price. the bathrooms are very cool! great view of the Huangpu Bridge. it is remote but hey, taxis are there for you! room service is non-existent, but i didnt really mind as i got home late every night.

Room tip: please book online at any of the good hotel booking sites to get good rates! the rates for walk-in customers are cut-throat!
Date of stay: October 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sazzijay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2012

This hotel was ok. It is in a remote location but the staff are friendly and I would recommend a massage...

However, when booking this hotel it stated there is a swimming pool and sports complex on site. This is partly true,as they are situated about half a mile away and there is an expensive extra cost to use the facilities!

Date of stay: November 2011
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2011

Stayed one week at hotel to take part in an exhibition at Pudong. The hotel is an extensive hotel complex with more than 10 buildings next to a golf driving range by the river. It is not particularly convenient for public transport because nearest subway is TangGiao on Line#4 which is a good 20 minutes walk. If you are prepared to take taxi, then this is a nice and quiet hotel with larger rooms and river view at a very reasonable price below US$100 a night. This hotel is situated in the EXPO2010 area which the authorities are still wondering what to do with after the 6-month long show, so expect a very quiet environment if you go walking.

Our team were pleasantly upgraded to larger rooms with two double beds in each room, and my corner room has a side view of the river. Although I asked for non-smoking room, I had to leave window open for 2 days to clear residual smell of smoke in room. Usual 4 to 5 star room facilities like fridge, kettle, hairdryer and even an umbrella in room, but mini-bar was a bit basic. In room internet is free via wired broadband, which is not fast but sufficient for emails. Wireless internet is available in public area but I did not try it. Breakfast is a good buffet spread but biased towards Chinese food. Staff are generally helpful even when busy, but do not expect lots of smile. Airline lost my luggage and porter was considerate enough not to wake me up at 2am when airport staff delivered my missing suitcase, he let me have a good night sleep and call at 8am. I will be happy to stay in this hotel again and enjoy the breakfast watching big ships sail down the HuangPu river.

Room tip: Ask for upgrade to a room with at least partial view of river, full view will cost $
Date of stay: December 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank oscar28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2011

A comfortable room and low price... and that's about it.

This hotel ranks itself as five star but three is nearer the mark. There was an adequate breakfast buffet (though the coffee machine was broken on two out of six days) but a truly dreadful restaurant for evening meals - I was reduced to eating a Snickers bar washed down with a can of local beer one night as so many items were unavailable.

The key problem is that there's nowhere nearly to walk to for any sort of respite - this hotel is in the middle of nowhere.

On checkout my deposit (equivalent roughly to the total bill) was allegedly cancelled, to be refunded, and then my card was charged again for the bill. To date, the refund has not arrived but my bank tell me that this may take up to two weeks (moral - prepay the bill when you arrive and don't give a deposit).

Staff were friendly and helpful but their language skills were very poor.

It just wasn't worth the saving of staying here - it just added to the stresses of a very intense business trip.

Room tip: If you're here on business don't stay in this hotel.
Date of stay: October 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IanC197
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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