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“VIP experience” 5 of 5 bubbles
Review of InterContinental Shanghai Expo

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InterContinental Shanghai Expo
Ranked #57 of 4,573 Hotels in Shanghai
Certificate of Excellence
Adelaide, South Australia, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“VIP experience”
5 of 5 bubbles Reviewed 23 April 2012

I stayed 10 here in April 2012 ans was treated like a VIP the whole time. The staff are all extremely helpful and attentive.They were very happy to write addresses for you in chinese to allow easy cominication with taxi drivers to get to various destinations. Rooms were all spotless and well appointed. We had a suite which was like a small luxury apartment. The Basillico restuarant is a fantastic place to eat and the food was spectacular. Staff at the Basillico restuarant , the Liquor Factory and the club lounge and The cafe were all excellent. I Highly recommend this hotel I would not hesitate to stay at this retuarant again.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 27 April 2012
Thank you for taking the time to share your experience with us. We are very happy that you are satisfied with the hotel facilities, our staff and service.Your recognition are truly valuable to us. That’s what we are trying to deliver to every guest with "Great Hotel Guests Love". We sincerely welcome you back in the near future.
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649 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Adelaide, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

I stayed 10 days here in April 2012 and I had the most wonderful experience. The staff were so very attentive, helpful and kind. I went to Basilico, The Liquor Factory and the cafe and the food was excellent and such a broad choice of food. I had a massage in the spa and didn't want to leave.
I highly recommend this hotel and I would definitely stay there again.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Princesswendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 27 April 2012
Thank you for staying with us and share your wonderful experience. What you mentioned Liquor Factory, Basilico Italian Restaurant and Spa InterContinental are the highlights of the hotel. We are glad that you like the hotel and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, AZ
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

I was here for business and stayed an extra day to visit Shanghai, and was pleasently surprised by the hotel. The rooms are very comfortable, great bathroom, comfortable bed. I had room 1618 which was a corner room that overlooked the river and had a great view of downtown at night. It was the first time I even traveled to Asia and the staff, while had varying degrees of English proficiency, made me feel welcome.

The only question for me as a repeat would be the location. Its on the other side of the river where all the 'action' is and downtown; so you can enjoy the quiet of not always being the middle of everything while being a short drive away. As a minus you just can't walk out of the hotel and see anything meaningful (other than a Tony Romas, and a Bubba's Texas Grill - go figure :).

So great hotel experience, you might love or not the location!
Enjoy!

Room Tip: I had room 1618 which was a corner room that overlooked the river and had a great view of downtown a...
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vcuadra17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 20 April 2012
Thank you for taking time to share your experience with us and we’re happy to get great comments from you. You might have enjoyed the peaceful "city resort" feel of the hotel and if you would like to go to the shopping centre, it is only 10 minutes drive to Lujiazui or Xintiandi. Glad that you like our hotel and we welcome you back in the near future.
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Atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

Great new hotel with spacious rooms and professional service throughout the hotel. They just don't throw people at you, they actually help make your stay more comfortable and enjoyable. If having exercise outlets are important to you, then look no further than IC Expo. I'm a Masters swimmer and finding a 25 meter pool on the road is almost impossible. This is the best pool I've found in Shanghai (or anywhere) for lap swimming. Workout area with treadmills, ellipticals, weight machines, etc. is impressive. They also offer Yoga, Pilates and other group workouts. Walking/jogging around the hotel is safe due to well designed sidewalks throughout the Expo area. Plus there's a Texas BBQ restaurant/bar across the street.

Room Tip: XX03-XX06 have great views or the river.
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank j0hns0e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 20 April 2012
Thank you for taking the time to share your great experience with us. Very much appreciated for your high evaluation for our environment and facilities. Glad that you liked our gym and swimming pool and the hotel is built and designed on"Better City, Better Life" theme which promotes better well-being and quality of living for the guests. We sincerely welcome you back to our hotel in the near future.
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Gurgaon, India
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 7 April 2012

I stayed at the Intercontinental Expo in the middle of March. The first thing I realized getting to the hotel from Hongqiao airport is that not all taxi drivers know the location. I faced this problem a couple of times getting back from Puxi as well. However, the hotel staff where very good at giving the taxi drivers directly.

The hotel itself is fairly new and very modern. Checking in was smooth but being an ICH Platinum Ambassador I am usually upgraded to the Club Level at all InterContinentals in China but not this time which was quite disappointing!

My river facing room was excellent. However, the staff missed out on the getting some small things right like providing all complementary benefits to Platinum Ambassadors.

B'fast was excellent but I did not check out any other restaurant or the bar.

Overall the stay was comfortable and generally a good experience.

Room Tip: River view rooms have quite a view
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank arnab1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 16 April 2012
Thank you for taking time to share your comments with us. We're appreciated that our facility and service will make you satisfied and comfortable. Basilico, the Italian restaurant with fantastic view and Liquor Factory, the British style bar in old villa, which are all the highlights in the hotel. You could experience them next time if staying in our hotel. Welcome!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Shanghai Expo

Property: InterContinental Shanghai Expo
Address: 1188 Xueye Road (Xueye Lu), Shanghai 200125, China
Phone Number:
Region: China > Shanghai Region > Shanghai > World Expo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Shanghai
#29 Family Hotel in Shanghai
#36 Spa Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#97 Best Value Hotel in Shanghai
Price range (per night): ₹ 7,953 - ₹ 14,423
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai

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