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“Another Intercon gem”

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InterContinental Shanghai Expo
Ranked #30 of 5,069 Hotels in Shanghai
Certificate of Excellence
Singapore
Level 6 Contributor
157 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Another Intercon gem”
Reviewed 11 December 2011

Fairly new hotel where the staff go out their way to ensure to your every need
No complaints whatsoever

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationerfmsing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 13 January 2012
Thank you for choosing our hotel and appreciated for your high comments. We're glad to offer different service to make each guest satisfaction. Sincerely welcome you again!
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766 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Limassol
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2011

i am a Platinum Ambassador so i usually stay at Intercontinental Hotels. although i have always been satisfied, i never felt the urge to write a review on any of the hotels so far.
I am currently in Shanghai on business. This hotel is excellent for the business traveller. i have a corner suite on the 22 floor with excellent views of the river. The room is amazing, very well designed with attention to detail. The staff are very well mannered and eager to help. Not all of them speak English, but they are so eager to help you that the communication barrier is not an issue. Club lounge is very big, with excellent breakfast. For dinner, i have tried the buffet restaurant on ground floor. there is great variety, although i must admit it is not as good as the one in Intercontinental HK. Apart from the food, i used to consider Intercontinental HK my favourite. Not any more! i have to say that the Shanghai Expo really impressed me. Well done!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DesSoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 13 January 2012
Thank you for choosing our hotel and taking time to share your comments with us. We're really appreciated for your recognization and support. Will keep the brand and service standard. Looking forward to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 November 2011

We stayed here as we were visiting an Expo at Shanghai World Expo centre. The hotel check in was quick and efficient and is not too far from the airport (15-20 mins). The rooms are really good for a business traveller, with a big king size bed, CNN and other English channels, and a large study desk. the bathrooms are really nice with a rainshower and bathtub.

The Hotel has an ATM which was convenient as we had to get cash on the first day. There were ready taxis to take us to the convention centre and it takes less than 5 minutes and hardly costs anything. Better to ask the concierge to tell the taxi driver where to go and have the hotel key card to show the taxi driver while coming back.

The gym, swimming pool and spa are fantastic. Usually on business trips we end up boozing in the bar in the evenings but here for all 3 nights we used the gym and swimming pool for 2 hours to work up an appetite for the impressive dinner buffet. However, the Indian food was not so good but the rest is impeccable. If you like meat and sea food then it's food heaven.

I really can't fault this hotel and what I expect from a 5 star.

I would definately recommend this as an ideal hotel for any business travellers attending the Shnagai Expo centre.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArnieSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
icexpo, Guest Relations Manager at InterContinental Shanghai Expo, responded to this review, 30 November 2011
Thank you for choosing our hotel and taking time to share your experiece with us. We're very appreciated for your good comments and recommendation. Sincerely welcome you to our hotel again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 6 Contributor
541 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed 23 November 2011

Of the three Intercontinental Hotels in Shanghai,each one has its own character,I visited the Expo brand a few weeks ago and arrived after midnight.Upon entering into the lobby my first impression was wow,all this space the lobby was vast areas of marble,great lighting an open area for visitors to relax and enjoy and prompt service at the 24hr coffee shop.My room was on the Club level and the extra paid for a suite was well worth it. Everything was top line from the flat screen tv's and very inviting to stay and relax the bathroom had a circular jacuzzi.When the morning sun came through the windows I could see I was located almost on the river maybe a short taxi ride from down town.

The Club floor is the largest I have ever seen,the staff exceptional and cater to every whim,the buffet breakfast was fantastic as were the views of Shanghai,this will be considered the flagship of the hotel group and the title is well deserved.The evening buffet had a huge seafood section and varied sushi and had many different stations.Adjacent to this there is a lively bar with nightly entertainment.It served as the best few days I had ever spent in Shanghai,certainly worthy visiting and excellent value for such a prestigious hotel.

Room Tip: Join the Ambassador program on line for assured upgrades upon check in...............
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank talentpicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
icexpo, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 30 November 2011
Thank you for taking time to share your nice experience with us and we're happy to hear you did enjoy a comfortable stay in our hotel. We will keep our service and facility standard. Look forward to seeing you again!
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Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 November 2011

This is a great place to stay in Shanghai! I was visiting the city for a trade show, and was very happy with the meals, service, and amenities. The gym is full size, so you can get a full workout--strength and aerobic. The spa is also great. I booked two at the last minute (walked in) and was able to get in. Note on the traditional Chinese Massage: it does not include feet massage, which is what I really needed after a long day on my feet!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RunnerJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
icexpo, Public Relations Manager at InterContinental Shanghai Expo, responded to this review, 30 November 2011
Thank you for your useful comments and we're appreciated for your satisfaction for our SPA and Gym. It's really a great place to relax. Sincerely welcome you to our hotel in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Shanghai Expo

Property: InterContinental Shanghai Expo
Address: 1188 Xueye Road, Shanghai 200125, China
Phone Number:
Region: China > Shanghai Region > Shanghai > World Expo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Shanghai
#24 Business Hotel in Shanghai
#29 Family Hotel in Shanghai
#30 Luxury Hotel in Shanghai
#122 Best Value Hotel in Shanghai
Price range (per night): ₹ 7,989 - ₹ 16,944
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai

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