Of the three Intercontinental Hotels in Shanghai,each one has its own character,I visited the Expo brand a few weeks ago and arrived after midnight.Upon entering into the lobby my first impression was wow,all this space the lobby was vast areas of marble,great lighting an open area for visitors to relax and enjoy and prompt service at the 24hr coffee shop.My room was on the Club level and the extra paid for a suite was well worth it. Everything was top line from the flat screen tv's and very inviting to stay and relax the bathroom had a circular jacuzzi.When the morning sun came through the windows I could see I was located almost on the river maybe a short taxi ride from down town.

The Club floor is the largest I have ever seen,the staff exceptional and cater to every whim,the buffet breakfast was fantastic as were the views of Shanghai,this will be considered the flagship of the hotel group and the title is well deserved.The evening buffet had a huge seafood section and varied sushi and had many different stations.Adjacent to this there is a lively bar with nightly entertainment.It served as the best few days I had ever spent in Shanghai,certainly worthy visiting and excellent value for such a prestigious hotel.

This is a great place to stay in Shanghai! I was visiting the city for a trade show, and was very happy with the meals, service, and amenities. The gym is full size, so you can get a full workout--strength and aerobic. The spa is also great. I booked two at the last minute (walked in) and was able to get in. Note on the traditional Chinese Massage: it does not include feet massage, which is what I really needed after a long day on my feet!

I spent almost a month here with the USA Aquatic teams for the 2011 World Championships.
The entire staff was amazing. They were willing to meet our every request, something that is not easy when you are dealing with over 150 athletes and staff. Our convention services manager, Michel Gesthuizen, met with us every day to see how things were going and what adjustments were needed. In the 20 years I have been in charge of this event all over the world this was our best ever hotel and management. But for me the best part of this hotel was the sense of serenity and peace that hit you the moment you walked in the door. And this was even with the x-ray system instituted for security during the Championships. Whether visiting some bustling part of the city or attending the competition returning to the hotel was returning to a peaceful oasis.
Some complain about the location and that may change, but you can get a taxi to almost any part of Shanghai for two or three dollars. The hotel was a wonderful place to come home to.

I'm an unconditional "Fan" of Intercontinental Shanghai Expo.
This Hotel is the living example on how Good Management changes everything.
The mood,attitude,motivation,and professionalism of the all staff, is reason enough for me to come back times and times again.
For those complaining about it's location,in 10 minutes and 25 RMB by taxi,you are in the Bund or Xintiandi.
Pay attention to the noise boards in the city center....80Db's....88Db's....it's not a lucky number,.....it's a serious pollution that seriously damages your health and your audition capability.
No need to say how quite,and green is the Expo Area.....minutes away from this Hell.
This time I went for a Spa Treatment.
I went for an Aromatherapy Oil Massage plus an Aromatherapy Bath.
The beautiful masseur,very professional,educated and with a perfect english.
The Spa,fantastique. Excellent equipment,and facilities,nice Tibetan music to relax.
1 to 10....I give 10
I strongly recommend, and the price...only a fraction of what we pay home.
I also highlight the Cocktail time at the Club Lounge.
It is of the highest quality,Food and Wines,and a great opportunity to socialize with the Hotel Management, coming there to greet and talk to guests, in a very nice environment.
I even was told of some special recipe,to do a tasty seafood stock, with local ingredients...thanks to the Chief from Chile.
Another highlight. Basilico Italian restaurant.
With a beautiful decoration,and real north Italy food and wine.
Very reasonable prices.
This time I stayed 2 days and went twice to Basilico.
But if you like to eat out and don't want to go far,you have a very nice Paulaner,5 minutes walking,with good German food and excellent Beer.
My office in Shanghai is in Jinan Temple,with many 5 star hotels in the area.
I stay in Shanghai at least 4 nights every month.
And Intercontinental Shanghai Expo is the place to stay if we really care of our Body and Spirit.