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“A great location, but let down by unhelpful staff”

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Captain Youth Hostel(Fuzhou Rd Branch)
Ranked #34 of 307 Speciality Lodging in Shanghai
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A great location, but let down by unhelpful staff”
Reviewed 14 September 2010

Firstly, I would recommend this place. It has a great location, right on the bund and the bar at the top (which is quite pricey) has spectacular views of the Pudong skyline. I was travelling alone and the bar was a great place to meet people my age (18). But, despite this, the staff were not helpful. They did not want to try and help you maximise your enjoyment in Shanghai and were very blunt in answering your questions. It felt like they wanted to squeeze as much money out of you as possible. But it's great to buy a few beers from the shop next door and drink them in the lobby downstairs, instead of the bar, once you've gotten over the great view. The bunks were average, but not a disaster. And this is equally true of the toilet facilities. But given the location, it does make a pleasant stay. If only the staff smiled once in a while....

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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286 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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Singapore
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2010

Captain Hostel (Fuzhou Road) - Shanghai, this is where I will staying for my 5 day backpack in Shanghai. It consists of both hotel(suites) and hostel(dorms) accommodation. The location is superb - 5 minutes walk to The Bund 外滩 and 15 minutes to Nanjing Road East 南京东路-步行街. I was put up in a 8 person dorm with 2 koreans, 1 indonesian, 1 malaysian, 1 from guangzhou and 1 from cambodia. They are friendly and we exchanged greetings. (This is one good thing about staying in a hostel, you can meet people from different country). The dorm comes with a electronic card door and a 40-litre cupboard with lock. (So there's isn't any problem storing my bag). Toilets and bathrooms are common shared and this building is a 6-storey high.

This a bar on the top level of the hostel - Captain's Bar. It has an open area for dining and it has a perfect view of Shanghai's Pudong district area. People come to this bar solely because of the beautiful scenery. In the night, the atmosphere here is totally different.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank marcusalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2010

This hostel is in a great spot, and the foyer and bar are tops... but, the rooms are some of the worst I've seen - and I've stayed in a lot of hostels. The first room we looked at was vast... and smelled like vomit. Our next one smelled better, but was dirty. The sheets, mattress and carpet were all covered in stains. I honestly felt dirty getting into bed. The bed itself was rock hard, but that's the same all over China. The rooms were noisy and the walls were paper thin. We had a terrible night's sleep here and couldn't wait to leave.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2010

The location is pretty good bc it is close to the Bund. It would be better if it were a little closer to the metro. There is a Family Mart convenience store right next door which is nice. Breakfast is included but extremely basic. Amazing view from the rooftop bar. Rooms are adequately clean but the rooms with a private bath have a strong septic system smell.

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chicagomouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivace13
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2009

The atmosphere at the Captain hostel was really unique and fun. The sailor theme was carried out well throughout the hostel. However, for the price, there needed to be mroe to make my stay truly outstanding

The rooms were clean and spacious, with air con, thankfully. But the room we had on fuzhou road was very noisy throughout the day and night. I guess this comes with shanghai, but it would have been more pleasant to to have been in a room away from the road. The overall location was good. Pretty easy access to the metro and the bund promenade. The free breakfast was fine.

One of the things that put me off was that they made you pay for the internet. 5 RMB for 15 minutes! The charge for printing is also ridiculous...10 rmb for color. The staff was also not very welcoming.

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vivace13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Captain Youth Hostel(Fuzhou Rd Branch)

Property: Captain Youth Hostel(Fuzhou Rd Branch)
Address: No.37 Fuzhou Road, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #34 of 307 Speciality Lodging in Shanghai
Price range (per night): ₹ 642 - ₹ 3,364
Number of rooms: 35
Reservation Options:
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Also Known As:
Captain Youth Hostel(Fuzhou Rd Branch) Hotel Shanghai

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