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“Nice but careful”
other travellers have booked this property

Review of Phoenix IX 506

Living room with Gulf-front views
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Living room with Gulf-front views
Living room with 42-inch TV Living room with views of Gulf
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Very good
2 reviews
Living room with Gulf-front views
Living room with 42-inch TV
Living room with views of Gulf
Living room with tile floors, ceiling fan and entertainment center
Living room with sleep sofa
Dining area with table for 6, queen futon and wet bar
Wet bar with icemaker
Queen futon and fan in trayed ceiling
Breakfast bar with seating for 4
Fully equipped kitchen with tile floors and granite counters
Fully equipped kitchen with all black appliances
Master bedroom with queen bed
Master bedroom with highboy dresser and flat screen TV
Master bedroom with dual nightstands and two lamps
Master bedroom looking towards master bath
Master bath with dual vanities
Master bath with whirlpool tub and walk-in shower
Guest bedroom with queen bed, double dresser and flat screen TV
Guest room with queen bed and queen futon
Guest room looking towards ensuite bath
Guest room with flat screen TV and ceiling fan
Ensuite bath with single vanity and tub/shower
Guest bath with storage rack
Front entryway
Half bath in hall
Half bath in hall
Full size washer/dryer located in unit
View from Gulf-front balcony
Community boardwalk leading to beach and Gulf
Lounge area on private balcony overlooking beach and Gulf
Phoenix IX from the beach
Phoenix IX from the street
Fitness center overlooking Little Lagoon
Fitness center
Indoor pool and hot tubs
Lounge/meeting area
Community hot tubs overlooking Little Lagoon
Indoor pool and big screen TV
Kiddie pool
Grill area overlooking beach and Gulf
Grill and picnic area overlooking the beach
Kiddie pool
Community pool and lounge chairs
Outdoor shower
Community boardwalk leading to beach and Gulf
Indoor tennis court
Take a dolphin-watching tour with the family
Blue Angels Air Show
Sunset view of beach and Gulf
Sportfishing yachts in marina - book a charter!
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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 8
Orange Beach, Alabama

Reviews from our community

Very good - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Springfield, Illinois, United States
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice but careful”
Reviewed 5 August 2015 for a stay in July 2015
person found this review helpful

This unit is a nice place to stay. It's a bit pricy but the view is beautiful and the beach is not very crowded. In fact, we didn't run into many people because the parking ramp is up to the fifth floor where we stayed. Facilities are good / clean and rooms are spacious for our four family members. Walking closets and dressers are huge enough for one week stay.

We enjoyed our stay until we got an email from iTrip.Net that we should pay extra charge for a blood stained comforter. I immediately called them to explain that a small drop of blood was discovered by my son on the first day in his room. My son, a medical school student, didn't think it would cause a serious health problem, so he didn't mind using the comforter. They said I should have let them know about it. They said a maid found it after we left, so it's on us. Our family has been in many places for our vacation over 25 years and it has never happened before that we had to pay penalty for what someone else did. I really felt trapped by someone who was not honest. I decided to write this review to let you know that you should be careful. Don't be a victim like us because those business people will get your money if you are not picky about things in the place.

Date of stay: July 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Parking was right out on the 5th floor where we stayed.
Liked least: Customer service that charged us extra money.
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Aug 2015
Thank you for your recent stay! Pleased to know the unit was sufficient for you, that you found it to be nice, spacious for your family, and most important clean. It certainly does boast beautiful views from the balcony! Who could put a price on less crowded beaches and parking right outside the unit? Our housekeeping staff takes great pride in providing you our guest with a unit that is pleasing. Our inspectors follow behind them to make sure their details are in order. They are trained to pull items such as comforters/mattress pads that have visible stains of any kind for laundry service. If the stain was present at arrival you should have let us know. Our policy would have been to remove and replace immediately for our guest. With the way that bacteria and microorganisms travel today we air on the side of caution as not to put any of our guests in harm’s way. We appreciate your feedback and value your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
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