We came to this Steak N Shake on Saturday evening. We waited several minutes to be seated. No big deal. Once seated, our server took several more minutes to take our drink order. It took a lot longer than it should have to actually get our drinks. Then she did not return to the table, after slinging our drinks down and throwing our straws onto the table, for a solid 5 minutes after we told her we were ready to order. She took our order and we got our food really quick. Although the cheese on my fries was cold. After we got our food, we did not see the server for about 15 minutes. No refills, no checking to see how our food was. Nothing. She was too concerned with chatting near the drink machine to be bothered with her guests. Had it been busier inside the restaurant I could excuse the slow service, but there were MAYBE 4 other tables with guests at them. She brought our check WITH our food and never even asked if we wanted any shakes, which we did but figured it would take entirely too long so we took our kids elsewhere for dessert. The food was beyond exceptional, as always.The service, however, not so much. We will not be returning to this location.