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“Overrated”

Nubacha Artisan Steakhouse Restaurant
Ranked #209 of 776 Restaurants in Melaka
Cuisines: American, Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 2 weeks ago

We only ordered one dish but the manager wrote the order wrongly.
When the food which we did not order came, we told the manager we don't want the food since we did not order and we also cannot finish the food.
The manager said: Don't worry, you can take away and I will waive it off the bill because it was my fault.

But when we got the bill, HE DID NOT WAIVE IT OFF!
When I asked him why he did not waive it off? He just walked away!

Please be more professional and improve your customer service!
DON'T CHEAT YOUR CUSTOMERS AND MAKE THEM PAY FOR YOUR OWN MISTAKE!
We won't be back!

    • Value
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    • Food
Thank CKCL-2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (28)
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1 - 5 of 28 reviews

Reviewed 23 December 2017 via mobile

In actual fact this restaurant have moved to another location which is at Kota Laksamana.
We tried black squid ink spaghetti carbonara and it tastes superb for us. However, you may not always lucky to get this type of spaghetti (due to season) but may try other western food options. The boss is friendly and willing to serve (recommend their best food).

Thank Pru T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

My first thought when I step into the place is it must be very expensive. Mainly western food, from the traditional Fish & Chips, Chicken Chop to Steak & Lamb Chop. The quality of food is fantastic and the taste is finger licking good. I especially love The Honey Wine Lamb. Was surprise that the price is reasonable & affordable. Service is good as the waiter & waitresses is attentive. The waitresses has a smiling face but the waiter should smile more.

    • Value
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    • Food
Thank LaurenceHay45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017

We had been a group of 6 people. We ordered 3 portions of Angus Beef Steak of 500 gms each. The ordered to be prepared all the steaks medium rare and all came perfectly medium rare. All of us enjoyed it and we feel its one of the best steaks we had.The condiments accompanying the steaks were good. The service was good
Price for the Steak was reasonable.

    • Value
    • Service
    • Food
Thank Zingg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017 via mobile

Not too impressed with the food. The Iberico loin ribs was cold and measly to get any good taste out of it. Costing RM 49.90 mind you !!

Fish burger was dissapointing for a restaurant standard. It tastes not much better than those fast food outlets.

PNC is a dish combination of pork and chicken. We were already very hungry so I guessed not complaining much as we quickly tucked in. Honestly nothing to shout about.

Wild mushroom soup was pleasant but pumpkin soup was a little on the sweet side. Small servings sizes for all food here.

Very friendly staff but lacking in customers services.

Thank grilledalso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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