What beautiful vintage hotel with less than 20 rooms on each floor.A gorgeous lobby and excellent service.
I was very impressed with how the room was decorated,and the room smell so fresh and nice.We had 2 rooms and its a connected room, one with a big super king size bed over looking the beautiful river.The other room was 2 king size beds.mins walk from hotel to the river.and it very romantic but there are a hospital next to the hotel, me,I am fine with that.
The next morning heading to breakfast.Looking fowards to not having typical buffet style but serve to the table as much as you can.thats cool. I have heard the slow service of the restaurant and so I have prepared extra time there but that was much worse than I expected!!!
When we arrived,a waitress took us to be table and order tea and coffee. The manager came to take our order with a very moody face.Because my friends are big eater and they wanted 2 sets of breakfast each makes a total of 6 sets .The manager told us to order 4 first and can order again later but in a very rude way,we all felt we were offended by him already.
we waited 25 minutes ,no food.Ask the waitress,she was very polite but not clear what to do.Remember its a 5 star hotel.OK. about a few minutes, 2 arrived. expected the other 2 would not be long..Me and my other girlfriend starts eating ,10 mins still no sign the other 2 . We thought ,we have booked an excursion and can't be late,so we order another 2 breakfast and hope that the by the time the other 2 breakfast finished ,the last 2 should be here.Another 10 mins
here we come 2 set of breakfast,guess what, that was the last 2 set we order and still no sign the 2 set that we were waited from the beginning.Eventually,we managed to quickly finished it all.
5 Star hotel with 2 star service.very disappointed. Bad experience.
I really do hope that they could improve there restaurant service to match its 5 star standard because its really is an excellent hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda and HotelQuickly so you can book your The Majestic Malacca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Majestic Hotel Melaka