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“Location is great. Nearby to shopping mall & food market”

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Mahkota Hotel Melaka
Ranked #114 of 167 Hotels in Melaka
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Location is great. Nearby to shopping mall & food market”
Reviewed 13 March 2012

The room their need to reprint. It's too gross to look at it.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChesterTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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594 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 March 2012

I was right after Chinese New Year period. The lobby of the hotel is nice,service is okay. The apartment the view is good as i was given a sea view room. The location of the hotel is really convenient,5 minutes of walking distance to shopping malls,such as Dataran Pahlawan and Mahkota Parade. There's also a huge swimming pool comes with a mini Jacuzzi in it. No problem with the room as the room given is clean. There's also kitchenette provided but i didnt get to try them out. I've no issue with this hotel as most importantly the room,and location of the hotel is good enough. The breakfast is okay as i dont expect 5 star luxury breakfast with this price. Worth every bucks i paid.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ji-Ho N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahkota_Marcom, Marcom of Mahkota Hotel Melaka at Mahkota Hotel Melaka, responded to this review, 30 May 2012
Dear Ji-Jo N,

We are glad that you enjoy our hotel facilities provided, and we thank you for your kind comments. We will definitely share those positive feedbacks with our departments.
We value your time taken to share your experience and evaluate us.

Looking forward to your next stay with us!

Warm Regards,
The Management of Mahkota Hotel Melaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 February 2012

1. Stayed with colleagues at 2 bedroom apartment. Im ok with the room and toilet although the room is quite smelly (old carpet).
2. It is quite far from the cafe.
3. Asked for iron and towels, but hotel staff never send them.
4. Walking distance Mahkota Parade and Pahlawan Mall.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marqiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahkota_Marcom, Marcom of Mahkota Hotel Melaka at Mahkota Hotel Melaka, responded to this review, 30 May 2012
Dear marqiz,

We thank you for your time taken to share your experience and evaluate us.
We appreciate your concise feedback and will review to our relevant department heads for improvement.

Once again, thank you and hope to serve you again in the near future.

Warm Regards,
The Management of Mahkota Hotel Melaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cracow
Level Contributor
179 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 26 February 2012

The hotel has very good location in the cenet of Melaka, just few steps to the all attractions. The service was not bad but the staff at the front desk were not always helpfull and competent, in fact it's depend the person. The room was quite nice but not perfect clean. The safe deposit box was not working. There is no free WiFio in the room. Some lack of maintenance is also in the main area, for example cleanliness in the walkways. The breakfast buffet was just average and the staff in the cafe generally unhelpfull for the guest.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CracowDanang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahkota_Marcom, Marcom Of Mahkota Hotel Melaka at Mahkota Hotel Melaka, responded to this review, 8 March 2012
Dear CracowDanag,


We thank you for selecting Mahkota Hotel Melaka as your preferred hotel during your stay in Malacca.

With regards to your feedback on our Receptionist and the coffeehouse’s staff, we regret to note that our service delivered did not meet to your expectation. We have shared your comments to our relevant Head of Departments for further improvement.

As for your comments – ‘WIFI in room’; for your information, only the Deluxe apartment blocks and the Hotel main block have access to Internet. We will extend WIFI to all rooms in the future too.

We appreciate your time taken to review us in this page, and share your constructive feedback.

Thank you & have a nice day!


Warm Regards,

The Management of Mahkota Hotel Melaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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1 review
Reviewed 23 February 2012

Stayed in 2 room family apartment and it was a total chaos.
1.Room smells of dead rat
2.Aircondition not functioning properly
3.Shower head came off and unfixable
4.Took hours to open the Balcony door
5.Balcony extremely dirty
Total disappointment

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rifgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mahkota_Marcom, Marcom of Mahkota Hotel Melaka at Mahkota Hotel Melaka, responded to this review, 8 March 2012
Dear rifgi,


We regret to learn that we did not meet to your expectation and, hence you did not enjoy your stay with us. Please accept our apologies for all the inconvenience caused.

We have communicated your concise feedback with the relevant departments to rectify those short comings with immediate effect. Nonetheless, we appreciate your valuable feedback and hope to serve you again in the future.


Warm Regards,

The Management of Mahkota Hotel Melaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mahkota Hotel Melaka

Property: Mahkota Hotel Melaka
Address: No. 16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Melaka
Price range (per night): ₹ 2,262 - ₹ 3,685
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Official Description (provided by the hotel):
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 
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Also Known As:
Melaka Mahkota Hotel

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