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Mapple Viva Goa
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Reviews (19)
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11 - 16 of 19 reviews
Reviewed 29 December 2008

we have just got back from goa and a lovely experience it was too,the people are so friendly,the beaches beautiful,the sea lovely and warm,the food devine ...................until you get to the mapple viva!!!!!!!!!!! such a shame............the room had a double bed,nice and comfortable,the room nice and cosy and cleaned daily,but the food .yuk,tough meat,salty curries,and the buffet food was ghastly,and the staff did,nt seem to want to respond to any requests,such a shame.

  • Stayed: December 2008, travelled as a couple
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Thank joesa55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2008

one of the worst hotels i have ever stayed in
one disaster after another
the managers have zero customer service skills
tried to overcharge us, and then wouldnt accept they were in the wrong
a loud techno party was allowed to go on in the restaurant next to our room into the small hours
food was rubish...we ate out even though it was included
staff were not interested in listening to any complaints
AVOID!

  • Stayed: November 2008, travelled as a couple
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Thank Ed05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2008

Best Hotel in goa. The mapple viva Iooks very nice indeed. room was nicely furnished and was spotlessly clean. lovely hotel,

  • Stayed: February 2008, travelled on business
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Thank rotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2008

ok - this place looks wonderful - but like i said don't judge a book by its cover - the rooms like nice - but upon investigation you will find your floors wet and covered in sand (experienced by all members in our party) and beds were damp and also sandy. Overall the reception staff did not respond to any concerns - whether it be requests for new bed sheets (or even an actual sheet), the fact that our fridges didn't work (convenient as we had a complimentary mini-bar) and that the rooms that did have working fridges didn't have a bottle opener. Once we decided to forgive these infractions and focus just on the beach, various members in our party noticed upon return to rooms that bags had been rifled through and in some unfortunate cases valuables taken (yes they shouldn't be left in the room but the 'cover' was very deceiving). The only redeeming feature was the hotel's restaurant the 'blue note cafe' the food was 8 times of 10 spot on - although service got a bit confused as soon as there were more than 3 tables occupied.

Stayed: April 2008
Thank HonestPolicy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2008

I wouldve rated this hotel very highly but instead Im on here warning other people about thefts from our rooms. 14 of us were staying there and 3 of us had someone rifle through our bags. I was first and had money stolen so I told the others. A second girl also had someone go through her bags but she had no money in it so nothing was taken. After I told the rest of the group, one of the other girls counted her money to check it was all there and it was, we then went out to dinner came back and she noticed that her bag had been moved and counted her money again and 5000 rupees had been taken. We complained to the management who said it could not have been their staff and refused to do anything. Their attitude seemed to be well we are tourists so we have money so why should they care. And as far as they were concerned, the girl who had nothing taken, they just didnt think it was a problem that someone had gone through her bag if they didnt take anything. The police too seemed indifferent about it and told us to fill in a report and claim on insurance. I am now sending a letter to the head office in the hope that something will happen.

  • Stayed: March 2008
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1  Thank T_Daly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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