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Reviewed 19 August 2017 via mobile

I was recently in Goa and stayed at the hard rock Goa the best hotel in the city. The rooms are clean and perfect and nice . The whole ambience of the hotel is setup so beautifully that you will never like to leave and go anywhere ( the pool are the gym and the restaurant) the staff are so nice and helpful and have a snails on their faces always

I would suggest everyone to please stay in Hard rock as it the best in Goa

Stayed: August 2017, travelled as a couple
Thank Vikash0109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HardRockHotelGoa, General Manager at Hard Rock Hotel Goa, responded to this reviewResponded 24 August 2017

Dear Vikash,

We thank you for writing us a review.

We are glad you enjoyed your stay with us and that you liked our stylishly designed rooms and vibrant ambiance. We express our gratitude for your kind words of appreciation for our band members, who create authentic experiences that rock.

On your next visit, do check out our Tropical House Tuesdays, Jam out Thursdays, Rock n' Roll Fridays, Beer & Bingo Saturdays and Bollywood Sundowners.

We look forward to welcoming you back to yet another unforgettable vacation with us.

Rock On!

Vikas Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017 via mobile

We were here for 4 nights in a large group. The location is just horrible. Old property taken over by the group. Overall needs a lot of brainstorming & working for rooms, food , specially the corridors . Spa ??? Need to cope up with the brand name of Hard Rock in order to survive with the competition in the industry. Overall Quality of food needs a lot of improvement.
Does have a very good team of staff specifically the front desk team.

Stayed: August 2017, travelled with friends
2  Thank Rajesh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HardRockHotelGoa, General Manager at Hard Rock Hotel Goa, responded to this reviewResponded 18 August 2017

Dear Rajesh,

We thank you for sharing a candid feedback of your recent stay with us.

Unfortunately, we were unable to live up to your expectations on this particular occasion. We value your feedback for the location, rooms and food and assure you your feedback has been shared with the concerned teams for review and necessary action.

We express our gratitude for your kind words of appreciation for our band members, who create authentic experiences that rock.

We do hope you give us another opportunity to showcase our offerings and relive the Hard Rock experience.

Warm Regards,

Vikas Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

They saved by vacation, weekend started out poor, but the hard rock was the perfect combination of relaxing during the day and enough evening entertainment.

Wish I would have booked them first, I ended up changing hotels to them and would definitely stay with them again

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos
Thank coreyc255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HardRockHotelGoa, General Manager at Hard Rock Hotel Goa, responded to this reviewResponded 10 August 2017

Dear Corey,

We thank you for writing us a review.

We are glad you enjoyed your overall stay with us. On your next visit, do check out our Tropical House Tuesdays, Jam out Thursdays, Rock n' Roll Fridays, Beer & Bingo Saturdays and Bollywood Sundowners.

We look forward to yet another unforgettable stay with us.

Rock On!

Vikas Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

I'm ashamed to admit that I booked into this hotel based on the Hard Rock brand and positive trip advisor reviews, we chose the most expensive suite available based on the description on the website and arrived for check in at 1am in the morning

I didn't make a booking for any of the waffle about vibe or cool crowd etc. but I couldn't help but notice the hotel had neither. Concrete corridors leading to our suite were dark and dingy whilst extremely confusing. The suite itself was damp with no means of outdoor ventilation, the water was brown and the view looked directly into the main bar which was empty. We attempted to order drinks from room service but was told the service wasn't available

At sunrise we left the hotel (4 hours after check in) incidentally it looked worse in day light, the access road resembles a horror movie and the hotel location is in the middle of nowhere

This hotel massively delivers for those who don't normally leave reviews, this based on the number of one off listings that constantly appear, therefore it must doing something right

Stayed: January 2017, travelled with friends
3  Thank anthonygB9422OO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HardRockHotelGoa, General Manager at Hard Rock Hotel Goa, responded to this reviewResponded 8 August 2017

Dear Anthony,

We thank you for sharing a candid review of your stay.

Unfortunately, we were unable to live up to your expectations on this particular occasion. We value your feedback for our rooms, layout, and service and assure you, your feedback has been shared with the team for review. It is constructive feedback such as yours that gives us an opportunity to continuously improve on some gray areas in our product and services.

We do hope you give us another opportunity to showcase our offerings and relive the Hard Rock experience.

Warm Regards,

Vikas Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

Location of this hotel is very convenient and all the amenities are excellent for family,even better than claimed. Rooms are very comfortable,fresh and clean.The food is to everybody's liking and very tasty with lots of choice.Hotel staff and management needs special mention being very respectful and helpful.Perfect for a comfortable family holiday.thanks to front office team for making our best holiday. special thanks to rajesh 8381058999 for providing us watersports and adventure cruise aslo in monsoon....cheers...

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank sonalip10a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HardRockHotelGoa, General Manager at Hard Rock Hotel Goa, responded to this reviewResponded 1 August 2017

Dear Sonali,

We thank you for writing us a review.

We are glad you loved your stay with us and that you liked our ideal location, comfy rooms, music inspired in-room amenities and delectable cuisine. We express our gratitude for your kind words of appreciation for our band members, who create authentic experiences that rock.

On your next visit, do check out our Tropical House Tuesdays, Jam out Thursdays, Rock n' Roll Fridays, Beer & Bingo Saturdays and Bollywood Sundowners.

We look forward to yet another unforgettable stay with us.

Rock On!

Vikas Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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