I had booked this resort through cleartrip. I got a confirmation from cleartrip and so I went ahead on my trip with all the printouts. On reaching the resort, I was taken aback when the guy on the reception (one Mr.Sudhir) blatantly refused my stay saying that they had not received any vouchers from cleartrip neither do they have any tie-ups with cleartrip. There was another lady, one Ms.Maria, who guided Mr. Sudhir to refuse. On contacting cleartrip I was asked to wait till 9:30 till their concerned staff turn up. Eventually I had to book another hotel and spend more money. It was a gross misconduct on the part of Lamabana and mismanagement which led to me paying around Rs.7000/- for a one-night stay. I had booked Lambana for Rs.3150-, then I had to book another one for Rs.4000/-. It was a HORRIBLE experience and an even more inhumanely treatment towards a guest.
It was only after I had booked another hotel and half the day had passed that I was asked to talk to the owner of Lambana and go back which I obviously did not as I had already paid for the new one and also I had gone to GOA on a vacation and I didn't want to waste a day moving around hotels.
PLEASE DON'T GO TO LAMBANA. That is my honest opinion.
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- Also Known As:
- Lambana Hotel Calangute
- Lambana Resort Goa/Calangute