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6 - 11 of 38 reviews
Reviewed 6 September 2018

The options were many but we choose to book Azaya after looking at its review by other guest. We were not disappointed and were extremely happy with our decision.

Lets begin step by step.
Staff.
As its a new property the services are out of the world. The staff takes care of all your needs and comforts. They work as a tam and deliver the services far beyond our expectations.

Room Type.
They have Luxuary Room, Partio Luxuary Room, Essence Room, Essence Plunge Pool, and Esence plunge pool XL. The room sizes are value for money. I would advice to book a Luxuary room or Partio Luxuary room if you are travelling as a family. The Essence rooms have open bath area and toilets. This will make you uncomfartable if you have an teen age kid in the room.

Food.
La Concha is a world cuisuine restaurant serving great food. The Breakfast is elegant but requires to give more choice of food as iif you have a long stay you will find the breakfast repititive. You can enjoy eating indoor or in open with nature overlooking the Arabian Sea,

They also have an poolside lounge. The Menu is extraordinary so is the décor of it. The menu features a refreshing beverages Great Internatinol snacks and more.

If you wish to enjoy the hotel get the most spectacular views of the hotel from the Library Lounge. It offers an innovative menu from tea, coffee beverages to exclusive alcoholic beverage along with a selection of canapés.

SPA
The Prana Spa is an area where you can relax your mind and body.They have five treatment rooms including a Couples Massage Suite. The Spa also has an open-air relaxation area and a quaint little boutique showcasing all the House’s products. The interior decor is refined with a harmonious combination of wood, stone and natural fiber furniture.

Pool.
This is an area which requires a lots of maintenance. This area is the only black sheep of the property. The shower area is located at a very odd location and should be very close to the pool. The Floor is fully dismenteled and requires fixation. The Jacuzi should have a little warm water and the force is not tht great. The Water should not blend with the pool water.

In short we have never enjoyed Goa the way we did staying at Azaya and I would 100% recommend it to everybody.

Room Tip: If travelling family then avoid Essence rooms book Patio Luxury rooms or Luxury rooms.
  • Stayed: August 2018, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Beepeeshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager-Azaya, General Manager at Azaya Beach Resort Goa, responded to this reviewResponded 8 September 2018

Dear Mr. Shah,

It was a pleasure to have been a host for you and your family. We believe in curating experiences that exceed guest expectations and we are glad we could do this during your stay with us. We have noted the feedback about the floor at the Pool area and would take immediate steps to address the same. Also we would look at providing more vegan options at breakfast. We are glad that you did love the rooms and are truly thrilled to hear that you enjoyed the magnificent vistas of Azaya.
I thank you on behalf of my team for your kind words and genuine appreciation of all that they do to make your stay better

Warm regards
Rajesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

First thing ...Beware staff will spoil u with awesome food and service,
Rooms are beautifully designed with awesome food I must say best food in goa .
Second u can't miss this newly opened heaven ,been this our fourth visit to goa and stayed places like leela,planet Hollywood etc but I must say azaya is right up in my list .
Everything from pick up to stay is amazing and beyond words ,u have to experience to feel the luv .
Mr Rajesh, Gm azaya is a great host in lights of staff like shruti,vaisnav,sameer,aisa sry if iam missing someone but they made our stay unforgettable experience for us.
And what a wonderful surprise for us upgrading room and with cake and wine for our anniversary. And little decoration at breakfast table was so sweet .
Special thanks to Mr Rajesh from our kids

Stayed: September 2018, travelled with family
2  Thank sacsona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager-Azaya, General Manager at Azaya Beach Resort Goa, responded to this reviewResponded 8 September 2018

Dear Mr Mathur,

We are happy to have been a host for you and your family, We are glad to have met your expectations. The ethos of Azaya is Celebrations, and are happy to be a part of your Anniversary celebrations. We strongly believe that our people are the backbone of our organization , they are trained and nurtured so that they deliver honest and genuine service to ensure we create memories of life time .
It is truly a delight to create an experience that matches your stay in the past.
Also big thanks for your gracious comments and feedback, we look forward to welcome you back soon.

Warmest Regards
Rajesh

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Reviewed 29 August 2018

The 1st thing that impressed us was how new it is, nearly just opened and it is still working to make more rooms. Our room was great (wide with a nice design and a private garden), the pool was amazing (we could barely move from there and it is so long that you can perfectly swin back an forth as much as you can) with direct view to the beach that is far in front of it.
The restaurant, though not cheap, has great food, both indian and international. In fact, the pizzas (that were made in their brick oven) were fabulous, we also loved the Lamb with that tasty sauce...
Service was really good, thanks to Subhendu and the rest of the team that helped for this great experience.
The hotel ends right at the beach, a several kilometer beach that is lovely to walk and enjoy. We also enjoyed yoga sessions and, finally, the free shuttle service from and to the airport which is a plus.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Service
2  Thank Jorge P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager-Azaya, General Manager at Azaya Beach Resort Goa, responded to this reviewResponded 8 September 2018

Dear Mr. Picazo,

Thank you for the wonderful feedback, we are glad to have been able to provide you with a back drop to relax and unwind and enjoy your vacations to the fullest.We are truly delighted that our pool met your expectations. We are blessed to be located on the pristine white sand beaches of Benaulim they are a rarity and we treasure and nurture them with our ecofriendly initiative. We have indeed kept our Food & Beverage philosophy extremely unique and versatile an effort to take you to an amazing gastronomical journey. Allow me to thank you along with my team for the gracious comments. We look forward to welcome you again with open arms and warmest of smiles.

Warmest Regards
Kiran

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Reviewed 20 August 2018

Right up you can tell that property is brand new, they just opened few months back. The staff is the most helpful and very warm. My family enjoyed the time we spent there. The rooms are clean and spacious will all the expected amenities. The resort is right on the beach and it is one of the cleanest beach around. Food is good.

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank osirees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager-Azaya, General Manager at Azaya Beach Resort Goa, responded to this reviewResponded 8 September 2018

Dear Guest,

Thank you for the wonderful feedback, we are glad to have been able to provide you with a back drop to relax and unwind and enjoy your vacations to the fullest. Our rooms have been designed with great care to ensure that the living space compliments the lifestyle of every traveler. We are blessed to be located on the pristine white sand beaches of Benaulim they are a rarity and we treasure and nurture them with our ecofriendly initiative
Allow me to thank you along with my team for the gracious comments. We look forward to welcome you again with open arms and warmest of smiles

Warm Regards
Rajesh

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Reviewed 14 August 2018

I stayed in Azaya for 6 nights in August. When we entered the place. we could immediately realise that it was very new. Many of the villas were still under constructions and you could notice more staffs than the guest. but the politeness of the staffs win you over immediately. Following are few things thats i noticed over my stay.

Pros:
1. The staffs are as Considerate and warm as it can get.
2. The checkin was hassle free, quick and was done in our room rather than checkin counter.
3. The rooms were fresh, clean, ample light and spacious, had a modern look. Very tastefully decorated.
4. The menu was bit restricted for selective non-vegetarians, but every order tasted good.
5. Good Sized pool and very clean
6. Great location, has a very clean beach, couldn’t enjoy it much due to heavy rain.

Cons:
1. Private plunge pool, aren’t as private- a path passes from behind the villas, where pools are situated. Pool cleaning and other maintenance staffs continuously kept crossing, the hedges around the pool aren’t thick enough and so people passing by can easily see you. We asked the hotel staff to take care of it many a times. But it didn’t stop.
2. Still related to pool: there was another instance where two electricians were on the ladder to install lights in the balcony of our adjacent villa and had access to the whole view of our pool. So in case u are a big on privacy then give this suite a second thought
3. Electricity issue: due to rain in goa it was normal for the electricity to come and go but there has been a situation where it happened about 10-12 times in a row and it would take then 4-5 mins just to switch on the back up
4. Wifi downtime: wifi in general is pretty slow, but with the electricity coming and going the wifi had lengthy down time too. They didn’t have a ups connected to the router I guess coz the router kept rebooting each time. For people who have official work to take care of during vacation, it’s a nightmare
5. The second last day of my stay, there was no water in the bathroom, took them 1 hr to fix, post the assistance was requested.
6. Couple of times wrong orders were taken and mix ups happened in in-room dining

At the end I would just say that it is a new hotel, with the nicest bunch of staff. They try to resolve the issue as much as they can, but its either lack of experience or training most of the time they are unable to provide a satisfactory solution. But for the location and getting out of the clutter of other branded hotels, its worth giving a try

  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank sprehak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager-Azaya, General Manager at Azaya Beach Resort Goa, responded to this reviewResponded 8 September 2018

Dear Ms. Spreha,

Thanks indeed for your feedback , we strongly believe that our people are the backbone of our organization , they are trained and nurtured so that they deliver honest and genuine service to ensure we create memories of life time . Azaya Beach Resort Goa has been conceived tastefully designed to position as a lifestyle resort and so are its experiences like the one you observed on arrival .

My apologies with regards to fluctuations in the WiFi signal and electricity, I have personally looked into this, it was because of one of those pre-monsoon showers with strong breeze with lightning and thunder and assure you the same has been addressed. We shall address the concerns of Pool & Maintenance staff using the back pathway leading to discomfort whilst you are enjoying your private pool. We will treat this as an opportunity to train our team and ensure we respect your privacy.

Also big thanks for recommending Azaya and look forward to welcome you back soon.

Warmest Regards
Rajesh

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