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“Beautiful setting, beautiful house, beautiful furniture, but unfortunately, 'all the gear, no idea'.”
Review of Casa Anjuna

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Casa Anjuna
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful setting, beautiful house, beautiful furniture, but unfortunately, 'all the gear, no idea'.”
Reviewed 19 April 2012

We stayed here for 3 days at the beginning of April this year (we had planned to stay longer but felt we had to cut our losses & move on)
Firstly, we'd like to say that the actual house, the furniture, the gardens, the pool, everything lived up to our expectations LOOKS wise. The family who owned it were friendly, but proved ultimately ineffectual in dealing with our complaints.
On the first day, we checked in & decided to have a rest laying by the pool as we had journeyed from Palolem. We watched the staff jet washing the rooves of the buildings around the pool, with water & bleach (which we could smell very strongly). They proceeded to wash the bleachy dirty water into & around the pool area, then some other members of staff started mopping the pool area, using a mop & bucket, but also the pool water...we watched as a dirty greasy scum started to collect on the surface of the water in the pool, when we couldn't stand this any more (let alone the noise) we found someone to complain to, who promptly walked off mid conversation! When we found them again (sitting calmly chatting in reception) we tried again, saying that as the pool is supposed to be open until 7pm, could they not have closed the pool a bit earlier as it looked pretty quiet guest wise, & cleaned then without disturbing the people who were already there? We were informed that they were preparing for some guests who were arriving tomorrow..they seemed to have no concern whatsoever about their guests who were already there!
The next day, we did receive an apology, we were assured that the pool would be cleaned (it wasn't) & that they would upgrade us to a deluxe room for the inconvenience. This seemed to be ok at first (with working air con at least, unlike our previous room) but upon closer inspection the pillowcases & bed sheets hadn't been changed since the previous occupants! We don't feel that we were asking for anything outlandish, just the fundamental things (like clean sheets) that any hotel, let alone one charging these prices, should provide as a matter of course.
As we've said, the owners seem friendly enough, but the all male staff (particularly some of the waiters & bar staff) were surly & rude & seemed to spend a lot of time hanging around the pool area, particularly when there were women sunbathing there.
We also caught a member of staff chasing a dog away with a pair of scissors in his hand (it had wandered into the grounds panting & in need of water) & another member of staff picking up large stones to throw at another dog which looked like it might come into the grounds. He only stopped when we asked if he would like us to stone him every time he did something we didn't like. We realise that different cultures might feel differently from us about animals they live alongside, but we feel very strongly that both these reactions about dogs coming into the grounds were unnecessary to say the least.
As we've already said, this is a beautiful hotel, but at approx £80 a night, it's way too expensive for all the hassle!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Nhianhia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London, England
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 February 2012

Just an incredibly stylish and laid back experience.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pippinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barga, Italy
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 January 2012

We stayed at the Casa Anjuna for 5 nights over the New Year. The hotel is a lovely old Portuguese house in a beautiful garden. The pool area is small and does not have much sunshine although there are beds to lie on around the pool. The restaurant and breakfast area are in the courtyard/garden. The hotel is quiet. The staff are very helpful. Things are not as prestine as boutique hotels in other parts of the world - but this is India. We had some very good fresh fish/lobster meals at the hotel and if you do wish to have a special meal the staff are happy to source it for you. Anjuna beach is a little out of sync with the hotel as it remains a modern "hippy" beach with Trance music blaring and lots of stalls full of cheap Indian garments. The beach itself is fairly clean although over the New Year period it was very full. There are plenty of other beaches a taxi ride away that are both clean and less populated.

Room Tip: The deluxe rooms or suites/penthouse rooms are spacious and furnished with character pieces
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schlieps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 December 2011

Beautiful building, and interior decoration, full of character. Old colonial villa with quirky architectural details, filled with antiques and interesting old furniture pieces. Even the bright colour scheme works in a bohemian way. But it is shabby, and appears dirty, even though it may not be actual dirt, but accumulated scrapes and marks all over the floors and walls make it look dirtier and shabbier than it is.

The restaurant service was confusing. Depending on which waiter you got at breakfast, some were efficient and brought what you asked for quickly. Most were amazingly slow and rarely brought the items you requested first time round. It was almost laughable, each morning wondering what would be placed in front of you that day.

But if you asked for something extra for the room, even though it may take a while, it was always done and always with a smile. The staff were very friendly and smiley and wanted to help with whatever it was you wanted. Just not at breakfast...

The pool area is beautiful, though on weekends there are many kids in the pool.

The walk to the beach, Anjuna beach, is not long, but unusual, but once you get there it is so worth it. The beach is fantastic! Some great beach huts on the walk to the beach for breakfast and fresh fish on the beach for dinner.beware trying to get cabs late at night, they are infrequent and very expensive.

Finally the hotel arranges cabs for you if you want to travel around Goa, these were on time each time, even though different drivers. Not always comfortable modern cars, but that didn't seem to matter.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank PolinaSchapova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
expat in Belgium
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 November 2011

rooms are nice and staff is helpful but the rest is dissapointing. The beach is not really close and the track to go there is dirty and not really nice at all. It advertise as a boutique hotel and the atmosphere could be there but there is a real need for proper maintenance (rooms, towels, pool, sunbeds ...). Anjuna beach is ok but there are clearly much better places to stay in Goa. Unfortunately, we discovered this after staying there for a few days.

There is also a lack in the details for the guests. A detail: is the only hotel in India that charges you for water (no complimentary water in the room). Not crucial but a sign of what is missing. Overall, fine but wouldn't repeat it.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank misskeika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Anjuna

Property: Casa Anjuna
Address: D'mello Vaddo 66 | Near Basilico Resteraunt, Anjuna, Bardez 403509, India
Region: India > Goa > North Goa District > Bardez > Anjuna
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 66 Speciality Lodging in Anjuna
Price range (per night): ₹ 4,004 - ₹ 10,140
Hotel Class:3.5 star — Casa Anjuna 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Casa Anjuna is set amongst a tropical paradise of lush palms and flowers including the local alpino flower which we have used for our logo. The beautiful swimming pool is the perfect spot to relax and soak up the sunshine, or cool off after a trip to the famous flea market. It is walking distance to the beach and some of Anjuna's best eateries. For the convenience of our guests, we also have a Conference Room, Massage room, Badminton court, Pool Table and a very spacious private parking area. ... more   less 
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Also Known As:
Casa Anjuna Hotel Anjuna
Casa Hotel Anjuna
Anjuna Casa Hotel
Casa Anjuna Goa

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