My wife and I stopped here after leaving south Florida a day earlier than expected due to Hurricane Matthew. We are were tired after driving 12 hours and was glad to be off the road.
We were signed in by Jessica who by way was very friendly. We were assigned room 229 and it is our usual routine to check the room prior to unloading our travel bags. During the room check I could not get the AC unit to operate. We went down and told Jessica and a young man immediately left to check on the room. She assigned us another room and I requested he check that room before we went up. She then assigned us to room 126.
We checked room 126 and found it to be okay. We left the hotel to find something to eat. Upon returning to the hotel we used the back door to carry our bags to the room. See the attached photo of the threshold. This is not what we’re accustomed to seeing at Hampton Inns. I understand the threshold has nothing to do with personal comfort but it makes you wonder what else has not been taken care of in the way of building safety.
We had to leave our TV on all night to dampen the voices coming from the adjoining room. It didn’t sound like they were talking loud. The people were not the problem. The walls are the problem.
The other attached photo is a “bug” on the bathroom floor after being terminated by my wife.
We will not be staying here again.
Hampton please get your act together, we are members of the Hilton Honors. But if we keep seeing what we’ve seen at the last two hotels we are taking our hard earned money elsewhere.
At our last stay in a Hampton Inn & Suites at the Ocala-Belleview, 2075 SW Highway 484, Ocala, FL. It is NOT PET FRIENDLY but they knowingly had dogs and did nothing. The dogs were not service animals.
Jessica was the only bright spot at this hotel.
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- Also Known As:
- Hampton Inn Montgomery-South-Airport Hotel Hope Hull
- Hampton Inn Hope Hull
- Hope Hull Hampton Inn