We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Value for a few Nights Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western On The Beach
Ranked #2 of 25 Hotels in Gulf Shores
Certificate of Excellence
Reviewed 27 September 2008

This hotel is located directly on a beautiful section of the beach. For a few night's stay you cannot beat the price. If you are staying longer than a week or have a large group, I would recommend a condo. Our room had a kitchenette which was perfect for just me and my wife. The one negative is that there isn't a king-size bed on the top floor. We had to get two queen rooms. No big deal though.

  • Stayed: September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank GoldenRetrieverKatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,199)
There are newer reviews for Best Western On The Beach
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

1,165 - 1,169 of 1,199 reviews

Reviewed 31 August 2008

My husband and I took our 2 children here for a short beach trip. For a short 2 night stay for our small family during off-season (late August after schools went back into session), you could not beat the price. We had a blast so it was worth every penny.

If I had a larger family and was staying for a longer period of time, I would definitely go for a condo but the rooms here were more than adequate for our needs during this stay.

PROS: Cost, much cheaper than a condo, no minimum night stay and no cleaning fees. There is a kitchenette in some of the rooms consisting of 2 burner stove, small refrigerator (slightly larger than most hotel fridges but definitely not full size), small sink, and microwave/vent hood. The kitchenette is nice for preparing very simple meals. Our room also seemed clean and was quiet. Our upstairs balcony overlooked the beach so that we could see the dolphins in the morning.

CONS: Definitely not the ritz but you get what you pay for. The bathroom was very small. There is no DVD player and the kitchenette is minimally furnished. The pool is pretty small so I could see where it could get crowded during peak season/summer. There's also an indoor pool which we fortunately didn't need to visit because the weather stayed nice.

  • Stayed: August 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Vicki2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2008

pros- A great location
The room was clean
cons-
An older hotel with poor room design. The room had an unusual smell and had the smallest bathroom of anywhere I've stayed.
This was a kitchenette, however, it wasn't really enough room.
The price of the hotel was extremely high for the accommodations. I priced some newer hotels with better accommodations and the same location for 2/3 of the price. I don't believe they have much repeat business but thrive on last minute travelers.
Book your vacation here well in advance to avoid this place.

  • Stayed: August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank John1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2008

The location is great with oceanfront rooms that have excellent views. The room was not the cleanest but would be considered average cleanliness for an older 1960-70's style beach front hotel / motel. We had a clogged tub that they attended to in a satisfactory manner. Our stay was negatively impacted by issues that would be simple for the hotel to correct.

They do not provide shampoo & conditioner in the room. It is inconvenient to require a guest to request shampoo from the front desk. We used Best Western for their reputation of quality and the price was close to $200 per night. Not a cheap motel.

Towels were a bigger problem than they should have been. We are a family of 4 and the room only had two towels when we arrived. When asking at the front desk, we were given 2 more after being asked that the two used ones were returned. When we balked, we were provided the 2 more.

We had a dinner scheduled away from the hotel one evening of our stay and returned to our room to shower at 3 pm. The room had not been cleaned. We found the maid and asked for clean towels, she said she was not allowed to give them to us and directed me to the front desk. The attendant said they would send some up to our room. After 20 minutes they had not arrived and I called down to check. The person said they had alerted housekeeping and they were on the way. The towels never came and we ended up using the small hand towels and wash cloths to dry off after our shower. Not great!

The maid cleaned our room while we were getting ready to leave because she said she was past her time to leave for the day. She had no towels and said they would be bringing clean towels later. When we left I asked the front desk about towels and they said when I returned that night to bring the dirty ones to the desk for a replacement. I said I did not think I should have to do this, why could they not just put new towels in the room while we were gone. The lady in a huff said they would.

When we returned that night, there were still no towels and we called the front desk. We were told to bring the dirty ones down in order to get clean ones. The only problem was the maid had taken the dirty ones and we did not have them to bring down. We explained and were told if we wanted towels we could come down to get them. My wife went down to get the towels. The attendant ignored her while she was on the phone for an extended period of time. She was given the towels in a less than courteous manner.

This situation required too much discussion and trouble for such a simple request. When someone is on vacation, they expect to not have to be concerned with these kind of issues. We felt the front desk staff treated us rudely each time we interacted with them. We were required to persuade them to do what we needed rather than an automatic willingness to make sure the customer was satisfied.

We were already required each day to go down and request shampoo, which was a hassle. Each time we were offered two and had to ask for the four and explain that we needed enough for all four of our family members. It seemed to be a tight rationing system that should not be in place when paying top dollar for a decent hotel. This would be a system that you would think of for a hostel or low budget hotel. We will never return and never recommend this hotel to friends due to the way we were handled.

  • Stayed: July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Alpharetta_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2008

The 2 ladies working the front desk are definitely not there for the customer. Tammy was the most unfriendly and "don't care , live with it "attitude. (Very "short" with customers) The pool was dirty and the area unkept. There is an ugly brown plywood fence blocking the view of the ocean from the pool area. The room is quite small and not cleaned well. When you check in be prepared to give them tons of money and recieve little. Two nights $544.00 and they don't even care if you have a parking place or find your room, just don't bother them!!
Will definitely have a condo next time!!! This Best Western does not accomodate as other Best Westerns we have stayed in.

  • Stayed: July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank wishallcared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gulf Shores
6.8 km away
Staybridge Suites Gulf Shores
Staybridge Suites Gulf Shores
#1 of 25 in Gulf Shores
356 reviews
2.3 km away
Holiday Inn Express Hotel & Suites Gulf Shores
2.4 km away
Hampton Inn Gulf Shores
Hampton Inn Gulf Shores
#3 of 25 in Gulf Shores
241 reviews
Show Prices
Show Prices
Show Prices
9.3 km away
Hampton Inn & Suites Orange Beach
5.7 km away
Courtyard Gulf Shores Craft Farms
4.6 km away
Sanibel Gulf Shores
Sanibel Gulf Shores
#11 of 25 in Gulf Shores
45 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western On The Beach? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Best Western On The Beach

Address: 337 East Beach Boulevard, PO Box 481, Gulf Shores, AL 36542
Phone Number:
Region: United States > Alabama > Gulf Shores
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Gulf Shores
#3 Romantic Hotel in Gulf Shores
#5 Family Hotel in Gulf Shores
Price Range: ₹ 7,147 - ₹ 15,968 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western On The Beach 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com and HotelQuickly so you can book your Best Western On The Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western On The Beach Hotel Gulf Shores
Gulf Shores Best Western
Best Western Gulf Shores

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing