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“Nice nights rest.”

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Holiday Inn Express Cullman
Ranked #3 of 10 Hotels in Cullman
Certificate of Excellence
Dayton, OH
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice nights rest.”
Reviewed 21 April 2012

A bit pricy but nice breakfast to help offset price. Quiet even with a girls softball team there. Decent value. Good night Of sleep.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lifeschanges57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review, 4 June 2012
Thank you for reviewing our hotel. We are thrilled that you stopped in Cullman to spend the night with us and that you were able to get a good night's sleep! We wish you the best and look forward to welcoming you again!
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142 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Marne, Michigan
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2012

Rooms are in excellent condition, friendly staff, great rates, and hot yummy breakfast!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review, 13 April 2012
Thank you for choosing our hotel and for letting us know that you enjoyed your stay with us! We look forward to welcoming you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
English, Indiana, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 March 2012

We've stayed at many hotels through the years, however this hotel was, by far, one of the best. The staff was professional, polite, and very accommodating. Our group consisted of my mother-in-law, my husband, and our 3 boys. Our requests were granted without delay, and with a smile! The crib brought to the room was an actual crib, sanitized, and made up for our child. I was rather impressed! The breakfast was delicious, and the station kept clean despite the vast number of patrons. Ben, an evening front desk employee, was very polite and helpful, which was a welcomed experiences as we arrived later than intended after a very long 8 hour drive. The rooms were very clean, and the beds so comfortable that we joked about buying them directly from the hotel. This hotel is perfect for anyone wanting to visit the Ave Maria Grotto or the Shrine. Needless to say, we will be going back to this family friendly hotel on our trips down to FL in the future! Thanks again!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review, 9 April 2012
Thank you for your comments in reviewing our hotel. As the General Manager, I always appreciate knowing that we have served our guests well. Thank you for your kind comments, and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 29 December 2011

We were visiting family in the area for the Christmas holiday and stayed at the Holiday Inn because there was too much family and not enough room at the house. We live and travel with Emotional Support Animal (a small dog) and notified the hotel of such at the time we made the reservation. Someone from the hotel should spend a few minutes on the internet researching ESAs! On Christmas Eve, the hotel decided that since they could not see a physical handicap, that our dog was not allowed. Even after explaining more personal information than they needed (including diagnoses, medication, etc), they still decided that only people with obvious physical handicaps are permitted to have service animals with them. And with that, they threw us out on Christmas Eve. To be fair, we were "asked to leave", but that is the equivalent of being thrown out.

These folks need a lesson in acceptance and tolerance. I'd love to put an activist group on them, but I don't think they'd learn a thing. There are two lessons I'd like for the Holiday Inn Express in Cullman to learn (1) being judgmental is no good - just because a person has a problem is no reason for you to turn them away, and (2) the season of Christmas would have been the perfect time to extend hospitality to strangers. I only hope that when your time comes, you are not treated with similar disregard.

If the hotel management can overcome its discriminatory attitude, the property would live up to the HI reputation. The building is newer, the rooms are spacious and comfortable, and the facility is clean. It is not far off the highway and is only a short drive from the center of town. There is alot of potential here - just the hurdle of attitude & service to overcome.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank skydiverbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review, 17 February 2012
Guest feedback is very important to us. Without hearing from our guests, we can never know where our weaknesses lie. The experience described above is not the experience we want anyone to have at our hotel. We do observe a very strict pet policy due to feedback from a multitude of our guests. We of course gladly make exceptions for service animals traveling with disabled guests according to ADA regulations. Emotional support animals do not fall into this category. When I spoke with this guest, it appears that I did not express myself clearly. I believe that what I told him was that due to the Christmas holiday, it would be impossible to find alternate accommodations for his pet, so I would make an exception for him. If this is not what he understood and felt that I was ‘throwing him out’, I should express my apologies for the breakdown in communication. We will, however, always remain a pet free facility.
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Wauwatosa, Wisconsin
Level Contributor
200 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 24 November 2011

We've stayed here many times & are always impressed with the facility, the cleanliness, the staff & the breakfast, esp. the neat pancake maker. Easy to get to off the interstate & close to a Cracker Barrel. We'll continue to stay here when we're in the area.

Room Tip: We like the upper floors.
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank H Joan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review, 29 November 2011
Thank you so much for writing about your stay with us. We're so glad that you choose our hotel when you're in the area! We look forward to having you again. In the meantime, have a wonderful Christmas season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cullman

Property: Holiday Inn Express Cullman
Address: 2052 Hayes Dr NW, Cullman, AL 35058-5912
Phone Number:
Region: United States > Alabama > Cullman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Cullman
Price range (per night): ₹ 8,036 - ₹ 11,276
Hotel Class:2.5 star — Holiday Inn Express Cullman 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Visit Cullman, Alabama and experience true southern hospitality at the Holiday Inn Express Hotel and Suites, our town's finest hotel.This hotel is equipped with everything a traveler may need for a comfortable home away from home. Our hotel features interior corridors, and 78 professionally decorated rooms to give you an upscale environment. These bright, airy rooms are equipped with a 27 TV with cable and HBO, microwave, refrigerator, coffeemaker, iron and ironing board, hairdryer, and two 2-line phones. Stay connected with high speed internet access throughout the hotel and free local calls. Get your work done at your executive work desk w/ergonomic chair. For your convenience, our hotel has a fitness center, indoor heated swimming pool, and guest laundry on site. All guests receive a free USA Today newspaper.Enjoy our complimentary deluxe breakfast featuring daily hot items, our world famous cinnamon rolls, and Smart Roast coffee.Are you planning a meeting? Our two meeting rooms can hold groups up to 120, set any way you prefer.We are located East of Interstate 65 off of Exit 310. ... more   less 
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Also Known As:
Holiday Inn Express Cullman Hotel Cullman
Holiday Inn Cullman

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