Stayed there for 3 nights and 4 days. Checked in on 4th Feb, 2016 and checked out on 7th Feb, 2016.
I found the staff to be a little bit too casual, tilting towards being a little disrespectful also. The worst thing was during checking they make you stand in from of a web cam and take a picture of you, which they say is sent to the police station. Pathetic man. Makes you feel like a criminal checking into that hotel. Had I known it, I would have opted for a different hotel. Never seen anything like that anywhere in the world. I have stayed in other hotels in Kolkata, and haven't seen that.
Location is good. Very centrally located. Since I have business meetings, most of them were located in nearby buildings, so I could walk to all my meetings. In the evening I walked to Victoria Memorial and did a lot of window shopping. So location is perfect.
Hotel Building: The hotel does not have its own building. Basically its a office complex, where there have rooms in different floors. The reception is located on the 5th floor I think, and most rooms are located directly in front of the reception. I didn't want them to watch over my room like a hawk. So I opted for a room on the building terrace. Some construction was going on, so there was noise. But that I felt was better that being constantly under the watch of the reception guys.
I am not really suggesting that they do that. But the photo op at check in made me suspicious.
Food: They don't have a cafeteria, but you have room service and can order food in your room. The food was good and not expensive. They only serve vegetarian, and it was fine with me.